YorZ ID: rtatum
Home: United States > Illinois > Chicago
Member since: Jan 13, 2007
Professional Summary: Contact me! http://tatumweb.com/blog/about/contact/
Resume: http://tatumweb.com/career/rtatum-resume...
I have been working with information technology and internet technology since 1993, but I am also trained as a minister, communicator and presenter. I have a wide array of skills and experiences from project management, web design and development, client support, call center management, writing, editing, multimedia authoring and editing, online and internet analysis, research and report generation, and strategic product development. I am a skilled presenter, public speaker, preacher and teacher. Most of all, I am a "big picture" thinker able to assimilate new information and skills quickly and add value to every team I've been a part of.
I get things done.
My goals are to work for a Christian organization (whether non-profit, commercial, parachurch, or a local church) and to grow and utilize my skills to further its vision.
However, I am not tied to working solely for religion organizations. I would be thrilled to work for a company that is customer-focused, is supportive of its employees, and has a strong vision to do great things. For example, I've recently interviewed at Encyclopedia Britannica and at the McDonald's corporation: two excellent companies with a passion for doing great things.
If that describes your company and you need a creative, big-picture strategist who is skilled with technology, please contact me.
Rich
http://tatumweb.com/blog/about/contact/
Specialties:
blogging, client support, communication, content management, CSS, customer care, editing, editing audio, editing video, HTML, HTML production, implementing Web design, new product development, PC Support, podcasting, presenting, project management, public speaking, research, research and development, RSS, site promotion, strategy, teaching, team leadership, technical writing, training, usability testing, vision casting, Website promotion, Web usability issues, Windows support, writing
Freelance Writer / consultant
HyperKaleo Consulting
Nov 2006 - Present
Consulted with:
• Christianity Today International (blogging,
multimedia production, data cleansing,
blog strategy, research)
• MagnetStreet.com (corporate blog strategy)
• The Digital Sanctuary (editorial work)
• Aurora First A/G church (podcast strategy
and production)
• CustomZines.com (blogging strategy,
newsletter strategy)
Written for:
• CTCourses.com
• ChristianityToday.com
• Leadership Journal
• PreachingToday.com
• Ministry Today Magazine & weblog
• CTLibrary.com weblog
• Christianity Today Movies channel
• ChristianBibleStudies.com
• Today's Pentecostal Evangel
• OnCourse Magazine
• ChristianBookSummaries.com
• Two Southwestern A/G Univ. literary magazines
• The Assemblies of God Christian Education dept.
For writing samples, see:
http://tatumweb.com/blog/published/
Online Media Managing Editor
Christianity Today International
Jan 2004 - Nov 2006
Duties included managing content creation and production from start to finish of several online media training courses in WMV, MPEG, and FLV format as well as podcasts to promote the new content.
I used Adobe Premiere Pro, Adobe Audition (and other tools) to rip, copy, transcode and edit digital video in various formats. The coursework created included the creation of intro and outro video, a sample video for each course, edited (cut-down) video from each course teacher, the creation of powerpoint-like slides to be synchronized with the video, extensive discussion and journaling questions, transcripts, message boards, quizzes, and quotes and scripture references, and related downloads.
Also assisted with the launch of a new Web initiative for online media delivered to churches (FaithVisuals.com).
Required strong communication and skills, writing skills, design skills, video editing skills, an ability to create a learning environment for online users..
Internet Operations Manager
Christianity Today International
Jun 2000 - Dec 2004
- Managed development and production project timelines
- Contributed to the design and implementation of a custom CMS
- Responsible for testing, troubleshooting, and documenting development software
- Led 5 content-production employees
- Set standards and assured quality on all Web content
- Liased between development team and leadership, translating “geek speak†into actionable information
- Monitored traffic trends, server utilization and uptime, content production
- Installed and managed Lyris newsletter server
- Maintained monitoring tools to assure reliable performance of Web and data network
- Provided charts, graphs, and trend analyses providing a “big picture†view of activity on our websites and membership lists
- Actively participated in Department Head meetings, helping set the tone and direction of several initiatives
Required strong communication and analytical skills, writing skills, big-picture analysis, design skills, project management skills.
Special Projects Manager / Webmaster
Christianity Today International
Aug 1999 - Jun 2000
Duties included managing project timelines and deliverables for all parties to the overall project, requiring work with the programming team, the content-production team, the database-designers, the outside vender providing the CMS, and close work with the designers to make sure we had a useable, functional site. I also wrote nearly all of the online customer support documentation for the site. After launch I fielded customer service queries until CTI could hire customer care personnel, and I also designed, created, and managed the delivery of the Weekly Illustration Update newsletters. PreachingToday.com now has about 20,000 members, each representing $80 a year in income.
Required strong communication and analytical skills, writing skills, design skills, project management skills.
Consultant, owner
Hyperkaleo Consulting
May 1999 - Aug 1999
Duties included remote website design and management, remote user training, listserv assistance, and content management documentation. I contracted mainly with Network Communications Systems (NCS), which created the content management software for ag.org. NCS hired my services to assist the General Council during their transition to a new hire for their Internet & Online Services Analyst position.
Internet & Online Services Analyst / Business Planning Analyst / Webmaster
General Council of the Assemblies of God
Jun 1995 - Apr 1999
Duties included website design, creation, and management (from initial concept to the maintenance of nearly 2,000 pages). Proposed and deployed a database-enabled website with remote content management capability.
Proposed and led project to utilize a database-enabled listserv, also with remote Web management capability. Created long-range plans for corporate internet presence, administrative policy recommendations. Acted as Internet postmaster and listserv administrator. Trained personnel to use the Internet efficiently, provided technical and cultural analyses of Internet trends, software recommendations and purchasing, and administrative support and analyses for the Board of Administration.
Required strong communication and analytical skills, design skills, and project management skills.
Client Support Specialist
General Council of the Assemblies of God
Sep 1993 - Jun 1995
Duties included troubleshooting and resolving user difficulties with office software/hardware, end-user training, creating documentation, deploying a corporate software upgrade, WordBasic macro programming and troubleshooting, and helpdesk problem resolution/logging. Required strong troubleshooting and communication skills.
Helpdesk Technician
General Council of the Assemblies of God
Jun 1993 - Sep 1993
Duties primarily involved remote troubleshooting and resolution of user difficulties with office software. Managed call center, logged all incoming requests and attempt to resolve as many over the phone as possible. Required accurate problem analysis and description and strong communication skills..
Word Processing Specialist
General Council of the Assemblies of God
Jan 1992 - Jun 1993
Duties involved transcribing dictated or handwritten documents and turning them into finished presentation materials or correspondence. Performed light desktop publishing and advanced word processing for clients with large projects and difficult tasks. Also provided elementary WordBasic programming assistance to office staff. Required strong communication and production skills and advanced proofreading/editorial skills.
Advertising Expeditor
General Council of the Assemblies of God
Jul 1991 - Jan 1992
Duties involved tracking print jobs through the publishing plant, managing and tracking inventory used in photo shoots, job cost analyses, and assistance with art designers on photo shoots.
Assemblies of God Theological Seminary
MA (Incomplete)
Dates Attended: 1993 - 1995
Theological Studies
Southwestern Assemblies of God University
BA
Dates Attended: 1986 - 1991
Bible, Cross Cultural Ministry & Evangelism, Greek