Contact us

Buy a TiVo^Â® DVR

Shop for TiVo DVRs online, or find a store near you.
To order by phone, call (877) BUY-TIVO or
(877) 289-8486.

Customer support

Please visit our Support section for immediate answers to your customer support issues. You can also get support by phone.

Corporate offices

Corporate headquarters

2160 Gold Street
P.O. Box 2160
Alviso, CA 95002-2160

Directions to TiVo Fax: (408) 519-5330 Phone: (408) 519-9100

New York office

150 East 52nd Street
15th Floor
New York, NY 10022
(between Lexington & 3rd)

Fax: (212) 319-5074 Phone: (212) 520-1860

Feedback

If you have an idea for a feature, or feedback about the TiVo service, please let us know.

If you have feedback about our new web site, please send us email.

Media, investors, and advertising

Media Inquiries

For inquiries from the media only, contact:
Krista Wierzbicki

Send email

Dealer Hotline

Phone: (888) 921-TiVo
Send email Phone: (408) 519-9438

Advertise with TiVo

To learn about advertising on TiVo, visit tivoadvertising.com, or contact:
Karen Bressner

Send email

Investor Relations

For investor information, visit the Investor Relations section of our web site, or contact:
Derrick Nueman

Send email Phone: (408) 519-9677 Phone: (212) 520-1880