By: Jo
16 Apr 2008 8:25pm GMT The Outlander had the shifter cables replaced 3 weeks ago and 2 days later, the transmission wasn't "knocking", it simply wouldn't go into 1st or 2nd gear. Louis was in London (the other london...) so I decided to bring it in again. Later that day they called to say "it's not shifting well because the winter floormats are blocking the clutch...". I was upset because if he was right, it made me quite a fool, and if he was wrong then the car really did have a problem. In the end, it seemed...
By: bimble
14 Apr 2008 3:51pm GMT Any chance of getting your Andrew to clean my car?? It's in need of a wash but I'm generally disinclined to give it a clean. Especially as it then gets dirty within a week...
By: Paul
14 Apr 2008 10:24am GMT Why are main dealers so crap? I had a Vauxhall from Marshalls, and it had a minor fault which was to be fixed under warranty, they made it *worse*, and when I lifted the bonnet found they'd left some tools on top of the engine! I've had problems with EMG in Cambridge - they had the wrong spare part when they "fixed" my car, so it had to stay in for two days, and even then it didn't sort out the ABS problem and it went back again. When they serviced it, a tiny split at the end of the wiper...
By: Keith Mansfield
14 Apr 2008 3:59am GMT Think yourself lucky. When I last had my car washed it was by driving it through one of those automatic ones that do it for you. For some reason, when the rollers came down the sensors didn't detect my nice Lexus so they crushed the car (with poor me inside) writing it off! But of course you're right - it's so dispiriting when people/companies you've entrusted your precious possessions to don't look after them properly and don't care.