I find it difficult to believe that no one along the line from high manager to the mailroom guy spoke up to suggest offering e-billing earlier to customers. Is it a requirement to be devoid of any common sense to work at AT&T?!
I can hear the trees crying for their lost brothers and sisters from here.
[Via Engadget]

August 23rd, 2007 at 6:16 am
[...] with an iPhone received massive, itemized bills in the post (the most famous bill being that unboxed by iJustine). AT&T will now send summarized bills as the default option—if they want the details it will [...]
that canadian girl » Blog Archive » iPhone and AT&T: No more itemised bill for iPhone users Says:August 23rd, 2007 at 10:50 am
[...] An update from i-Justine on her iPhone bills. No more 300 pages bills! [...]