I went off the radar for a few weeks. Apologies for that. I have a lot going on in my life right now - not all of it good - that is taking up a lot of my time and headspace at the moment. Plus I've been traveling a lot. I just got back from a 10 day trip to the Bay area for 3 conferences -- FooCamp, Ypulse, and BlogHer.

It was my first FooCamp (I'm so psyched that I got an invite!). For those of you unfamiliar with Foo Camp, it is the predecessor to BarCamp with the word "Foo" an acronym for "Friends of O'Reilly." Besides being a huge fan of O'Reilly since about 1994, I'm co-authoring an O'Reilly book with Rand Fishkin and Jessie Stricchiola called The Art of SEO and I've spoken twice at O'Reilly/CMP's "Web 2.0 Expo" conference. So yes I'm an unabashed "Foo". FooCamp is invitation-only and limited to several hundred people. It's an "unconference" -- where the program is developed and presented by the attendees. The more proactive you are at Foo Camp (in terms of sharing/participating), the more you'll get out of it (and the more likely you'll be invited back again). It's completely free - free to attend, free food, free drinks, free "lodging" on the grounds - just bring your own tent. And yep, a lot of folks brought tents and camped out on the lawn. Some folks slept in the office buildings on the floor in sleeping bags. I'm not into "roughing it", so I stayed at a nearby Holiday Inn Express. My older two daughters got to hang out at the Holiday Inn while I went to the conference, which was pretty boring -- so they told me... about a MILLION times! Arrgh. Gotta love teenagers. Speaking of my teenagers, the middle one (who is 15) drew this flattering illustration (on the left) of me wearing a Foo Camp t-shirt. She finds it quite hilarious that I wear a T-shirt in public that says "Foo Camp." Of course I live to embarrass her (or so she thinks!).

Foo Camp attendees run the gamut - entrepreneurs to authors to venture capitalists - but they can all be described as leading thinkers and innovators. It was a real treat. I got to meet a lot of amazing people. Way too many to list. But here's an example: the founder of Drupal, Dries Buytaert. Dries blogged about his Foo Camp experience. Nobody has a bad time at Foo Camp.

After the Foo Camp weekend came Ypulse, a youth marketing conference. It was excellent. If you market to kids, tweens or teens, you should have been at this conference (so go to the next one!). My oldest Chloe was a speaker on the "Totally Wired Superstars" panel with other teen entrepreneurs. I really enjoyed the conference, but Chloe was in heaven -- she met directors (Chloe wants to be a director), journalists, folks from Disney, Seventeen.com, MTV, and her hero, Ashley Qualls, the teenage "MySpace millionaire".

Then a couple days later came the BlogHer conference, a conference focused on the women blogger community -- a powerful and diverse voice in the blogosphere that includes "mommy bloggers", foodies, political bloggers, techies, etc. It was my second BlogHer conference. I went last year too, when Chloe spoke. This time we just attended. Chloe did manage to get on the local (Bay area) news (see the video here) - she was interviewed as an attendee.

BlogHer was great. I did sometimes feel like the "token male" in the audience, because women so outnumbered men (I never felt unwelcome though, just to clarify!). Instead of feeling out of place, a male could look at it as an opportunity. For instance, I remember a guy telling me at last year's BlogHer how he loved coming to their conferences because "it was like shooting fish in a barrel". Ha ha! I presume he was single, but I probably shouldn't assume that.

Now I'm back and it's back to the grindstone. I have articles to write, the book to work on, conference presentations to prepare for, a ton of emails to respond to, and personal crises to deal with. *deep sigh*

Rock on.

I realized while writing my last post about press releases optimized for social media and SEO that "social media" may not mean anything to some readers and to others (particularly the early adopter types) it may mean the world. Some folks even react to the term with religious fervor.

But you know what, "social media" isn't the greatest thing since sliced bread. Nor is Web 2.0. Nor is Twitter.

I know it’s what everyone in the blogosphere keeps buzzing about, and when you hear it enough it makes you want to get in on the action. But guess what? Most people in your target market I bet don’t have a clue what such buzz words mean, nor how to use them even if they did. The fact of the matter is, not every new thing will be right for your business.

So what I'm saying is: Don’t just get involved in something because everyone else is. If everyone else was jumping off a bridge, does that mean you should too? (with the exception of bungee jumping, of course! ) If you are going to get involved with a new technology, don’t just jump head first without taking the time to understand what you are about to get into.

For example... a lot, and I mean A LOT, of social media sites will start ranking for your name if you use them heavily and garner several links pointing to your profile pages. Because of this, it they can be used as great reputation management tools and push down some bad press. But at the same time you can inadvertently misuse them and end up putting a face of your business forward that you don’t want the public to see.

You've been warned.

The press release is an often overlooked factor for online marketing success. Press releases not only promote your company/brand and raise your online profile, they can also increase targeted traffic by helping with your SEO. Specifically, the release can - in its own right - gain visibility in the web search results and the news search results (e.g. Google News and Yahoo News). And the release can boost your own site's rankings by building quality backlinks.

If you aren't writing press releases, you should be. Or if you are but you aren't optimizing them for search engines and for social media, you should be.

A standard, run-of-the-mill, un-optimized press release about a new hire or a promotion within the company won't do much for you on its own. Booorrring! I think I speak for all journalists when I say that I do not seek out press releases nor do I have any patience for pitches that are merely press releases. As a freelance journo who writes for Multichannel Merchant and MarketingProfs and various other pubs - and as a blogger - I get plenty of press release pitches and they only serve to annoy me. Even clever tactics to get the journalist's/blogger's attention like mentioning him/her in a blog post may not work anymore as we all have gotten a lot more jaded because of the ever lowering signal to noise ratio.

This means you have to be smart about the press releases you churn out.

If the news releases aren't terribly interesting, or if they aren't written with search engines in mind (and therefore are keyword-rich), or if they aren't syndicated to the right outlets, or if they aren't "optimized" to include key elements like text links and multimedia calls-to-action, then they won't be terribly successful at driving traffic to your website.

Here are some of the outlets you could syndicate your press release out to:

All of the above sites offer various packages/levels of optimization and social media plays. For example, PR Newswire allows for embedded keyword-rich links which will help improve the search ranking of the linked page for the targeted key phrase. Note that other sites that pick up your press release from PR Newswire probably won't retain the links that you've embedded into the body of the release. So you're really only "buying" a link from PRNewswire.com when you pay the extra fee for the embedded links; but it's still probably worth doing. In addition to working text links into the copy, write the press release's title and body copy as you would any other search engine optimized copy. Do your keyword research using some of the available tools and include the important keywords prominently in the title and body.

Beyond the search engine optimization aspects, there's also the social media optimization that will help your release get syndicated into the social media realm. There's an excellent social media press release template you can use as a starting point, which will remind you to include such key things as:

One last thing I'll mention about press releases... you should try to keep your frequency up too, just like with blog posts. A single press release per year isn't going to do much for you. Plan to push out press releases throughout the year.

Being a parent, sometimes the going gets rough. Particularly when you're dealing with teenagers. Ya know what I'm talking about? Parenting experts don't call it the White Water Rafting Years for nothing. Last week was one of those weeks from Hell. *sigh* Hopefully it isn't anything that a little "tough love" won't fix though. Of course she is grounded. But a new and very warranted punishment was I confiscated her cell phone -- permanently. If she wants a cell phone, she'll have to buy one herself, and sign up for service herself, in her own name. She went ballistic on that one.

Anyways, I thought you'd enjoy seeing a couple of funny signs about children...

A sign spotted in China

A sign spotted in Madison, WI

You gotta check out this WebProNews video interview at ACCM 08 of Steve Spangler - the science teacher turned catalog company CEO/Emmy award winner/keynote speaker/toy inventor:

[ http://videos.webpronews.com/video/frame2.php?movie_name=mentos ]

In the video, Steve talks about how his Mentos + Diet Coke experiment turned into a YouTube sensation and how he was able to leverage it for his own marketing purposes. Steve is a client of ours and he even mentions Netconcepts (thank you Steve!!) as his experts behind the scenes helping him, which was really cool to hear.

Also in the video Steve shows off his cool flaming wallet, and how he is privileged to receive "special treatment" at airport security because of it. Um, yeah, that's not the kind of attention that you want, Steve

What you don't see in the video is that Steve also has a flaming business card holder. It's hilarious when he whips out one of his business cards and he has to put the fire out on the flaming card before he hands it to you. I'd LOVE to have one of those card holders and then troll the trade show floor and then hand over a flaming card to overaggressive, hard-selling vendors - but WITHOUT putting the fire out! hehe

I'd like to add some additional context to my last post on Social Media Power User "Hacks". In that post I provided some power user tips for social media marketing and optimization. These power user tips are meant to augment or supplement the necessary prerequisites of creating great content, being a valuable member of the social site/community, and being authentic your interactions (rather than deceitful or dishonest). Guerrilla tactics aren't a replacement for adding real value.

There are some ethical must-haves (underpinnings) of social media interaction such as engaging in meaningful conversation, instilling trust, being authentic, etc. Entering the social space without an internal moral compass is a recipe for disaster. Although such ethical must-haves wasn't part of my preso (you're rarely allocated more than 10 minutes to speak on an SES or SMX panel), don't think it's not important. It's THE most important thing.

Put another way, social media marketing isn't just a bunch of tricks and shortcuts, it's mostly about being adding value in an honest way, with the tricks and shortcuts added on to give you that little edge over your competition.

And when applying those aforementioned guerrilla tactics to gain the edge, you must exercise restraint and use good judgment. Don't just go hog wild and use every "trick in the book" and do it to excess.

Now consider this example of moderation versus excess... Sending a good friend a site with the StumbleUpon toolbar is totally acceptable. But compare that with sending an army of "friends" that you don't know a truckload of URLs to sift through. The latter is spammy, unethical, and reckless; you'd be foolish to engage in such behavior. You'd torch your account, burn relationships and ruin your reputation.

In line with that thought, you certainly don't need to employ the whole kit and caboodle of guerrilla tactics. For example, that tip for friending bands in MySpace may be totally unnecessary. Hopefully you can get to a critical mass of friends on MySpace without adding low-value friends (low value as in not likely to have meaningful interactions with you and not in your target market) such as all the bands and musicians that you like. But if you are at only a handful of friends and can't seem to get over the hump, it's nice to know that there's something you can do besides just sit and wait for people to friend you; you can proactively friend bands that you like. Granted an artist like Weird Al Yankovic isn't going to be terribly interactive with you, so at some point in the future you're likely to remove that friend from your ranks. Incidentally, that particular tip of friending bands came from a jewelry retailer I interviewed for the Marketing on MySpace article I wrote for MarketingProfs last year. Here's the quote:

Finally, your focus in your social media marketing shouldn't be solely on gaining links. The links are mainly a byproduct of being a good social citizen. Of course they're still an essential byproduct nonetheless if you are an SEO. But it shouldn't be your main driver for participating in social media. Taking such a self-centered and short-sighted view will backfire. People will see through it. Operate by the principle of "pay it forward". Karma, in other words.

Live long and prosper.

Here in Toronto, I just finished my presentation on the Social Media Success panel. I shared some "hacks" for some social sites and services -- and when I say "hacks" -- I mean in the good sense of the word, not the evil sense. In other words, the way that the book publisher O'Reilly uses the word in their series of books such as Google Hacks. O'Reilly define "hacks" as "tools, tips, and tricks that help users solve problems." Such hacks tend to be aimed at intermediate-level power users. Here's what I covered:

Wikipedia

Wikis
There are plenty of other wikis out there that are a lot more edit-friendly than Wikipedia where you could contribute valuable content, get links, and build relationships. Examples include ShopWiki, The NewPR Wiki, WordPress Codex, conference wikis such as the Web20Expo. Some even pass link juice, which is a nice bonus.

Digg

StumbleUpon
You can "force" your friends to view your request to stumble a particular URL using the “Send to” function in the StumbleUpon toolbar. They have to view your URL before they can continue with their random channel surfing. Don't abuse it, or your tick your friends off.

YouTube

MySpace

LinkedIn

Flickr

Meetup.com
Get involved with local Meetups and get your meetup.com member profile page linked from the meetup’s page, which will pass juice to your profile then on to your site.

Actually there are many social sites with profile pages that pass link juice. Here is a nice list of some of them.

Blogs

Twitter

And finally, here is my PowerPoint from the session. Enjoy!

I'm here at SES Toronto. It's been a crazy last few weeks, with SMX Advanced, then Internet Retailer, and now SES Toronto. I came in late to the session "Beyond Linkbait: Getting Authoritative Online Mentions", so I only have notes from Jim Hedger's presentation. Here are Jim's main takeaways:

Following up the previous post about SEO reporting to clients, another major part of over-delivering to clients is how you communicate with them. Every time you send something to a client, you need to be crystal clear on the following two points...

First, you need to tell them what you are sending them and why. This should go without saying, however, all too often someone new to the business of working with clients will send out a document to a client without being clear about what it is. If you are sending a keyword universe to show the client some early research and you are not clear about what this is, they will be confused. Confused clients are a bad thing; they get cranky quickly. Be clear; explain what you are sending and why you sent it.

Secondly, summarize each document's major takeaway. Many deliverables and reports can read like a foreign language to the non tech-savvy. To avoid this, be sure to explain the significance of each report and technical document. You can send a client a well-written thousand page report on their SEO, but if you do not sum up the main points succinctly, your recipient will likely miss them. Never assume that a client will understand or even read what you send them. Most of the time you are working with managers who see their company at a very high level. All they really want to know is that you're getting the job done and that the traffic and money are flowing. It is your job to convince them of that.

Probably one of the best pieces of advice I can give for anyone selling in any field, especially SEO, is to always under promise and then over deliver. A very quick way to impress a client, ensure client retention, and promote referrals from them is to promise them a mule and give them a stallion. This isn't to say sell yourself short, however, when you are selling SEO, there are many variables that you cannot foresee. Make sure the client is well aware that ranking for their keywords might be difficult and take some time. If/when you start ranking and send a lot of traffic much more quickly than promised, the client will be thrilled.

Don't just use this advice on the initial sell. Continue to set expectations below what you think you can deliver. There is nothing worse than giving the client a expectation that is never met. If this happens, there is nothing worse than constantly trying to get out of a hole you dug for yourself.