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To order Red Hat products, please call 1-888-REDHAT1.

To contact Red Hat Support, call 1-888-GO-REDHAT.

Listed below are the regional telephone numbers and standard business hours for Red Hat Technical Support telephone support offerings.

For Premium subscribers with Severity 1 calls outside of business hours, please call your regional center as listed to be routed to off-hours handling.

Region Standard Business Hours Languages Offered Phone Numbers

Americas United States and Canada 9 a.m. to 9 p.m. (EST) Mon-Fri English 888-GO-REDHAT

Other: +1 919 301 3003 (888-467-3342)

Latin America (excl. Brazil - see below) 10 a.m. to 7 p.m. (ART) Mon-Fri Spanish Argentina: 0800-222-7294

Colombia: 01800-700-1664
Ecuador: 1800-010-125
Mexico: 01800-123-1661
Panama: 00800-054-0402
Paraguay: 00980-0542-0024
Peru: 0800-52-410
Puerto Rico: 1866-677-2402

Venezuela: 0800-100-5602
Other: +54 11 4341 6298 Uruguay: 000-4054-353 Chile: 800-56-2626 Bolivia: 800-100-377

Brazil 9 a.m. to 6 p.m. (BRT) Mon-Fri Portuguese 0800-602-5222
Other: +55 11 3529 6006

Europe, Middle East, and Africa Western Europe and Africa UK: 9 a.m. to 5 p.m. (GMT) Mon-Fri
All other: 9 a.m. to 5 p.m. (CET) Mon-Fri English
French
German
Italian
Spanish

Other: +44 1252 362 710 UK: 00800 4673 3428 --OR-- 44.1252.362.710 Spain: 00800 4673 3428 --OR-- 44.1252.362.728 S.Africa: 00800 4673 3428 --OR-- 44.1252.362.765 Italy: 00800 4673 3428 --OR-- 44.1252.362.725 Germany: 00800 4673 3428 --OR-- 44.1252.362.713France: 00800 4673 3428 --OR-- 44.1252.362.711

Eastern Europe 9:30 a.m. to 6:30 p.m. (MSD) Mon-Fri Russian
Other: 7 (495) 2323668Russia: 7 (495) 2323668

Southern Eastern Europe 9 a.m. to 5 p.m. (CET) Mon-Fri English
Serbian
Croatian
Bosnian
Slovenian
Macedonian
Romanian
Bulgarian
Hungarian
Polish
Czech
Slovakian
Ukrainian
Russian + 381 13 800 199

Asia-Pacific Middle East 9 a.m. to 5 p.m. (local times) Sat-Thu Arabic
English
French

Jordan, Lebanon, Oman,
Qatar, Bahrain, Kuwait,
Iraq, Yemen, Egypt and
Libya: +971 4425 7200 United Arab Emirates: 800 04415146Saudi Arabia: 800 8445141

South Africa 9 a.m. to 5 p.m. (CET) Mon-Fri English
Spanish
French
German
Italian
South Africa: 0800 991 536

India 9 a.m. to 6 p.m. (IST) Mon-Fri English Phone number included in new customer welcome kit.

Greater China Area 9 a.m. to 5 p.m. (Beijing time) Mon-Fri Mandarin
Cantonese China: 800 810-2100 Option 2

Taiwan: 00801 861036 Hong Kong: 800 901 222 China Mobile: +86 10 6533-9396

Japan 9 a.m. to 5 p.m. (JST) Mon-Fri Japanese
Other: 0120 266 668 0034 800 400 536

All other Asia-Pacific 9 a.m. to 5 p.m. (local times) Mon-Fri English

Other: +61 7 3514 8160 Thailand: 001 800 611 1101 Sri Lanka: 242 2044 or 011 2422044 South Korea: 007 986 111 941 Singapore: 800 6161 771 Philippines: 1 800 1611 6738 New Zealand: 0800 441 734 Malaysia: 1 800 804 523 Indonesia: 00190 361 365Australia: 1800 888 297

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