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Reference Guide
Our getting started guide includes step-by-step instructions for every Netfirms product - all together in one big book.
Email Support
Our friendly and expert staff is at your service 24 hours a day. When you submit a support ticket, a real person will get back to you quickly with the answers you need. Submit a ticket
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Typically 70-80% of enquiries are responded to within 1-4 hours and 90% within 8 hours
Over 95% of all initial enquiries are resolved during the first contact with us
Phone Support
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Reference Guide
Our getting started guide includes step-by-step instructions for every Netfirms product - all together in one big book.
Email Support
Our friendly and expert staff is at your service 24 hours a day. When you submit a support ticket, a real person will get back to you quickly with the answers you need. Submit a ticket
Industry-leading response times
Typically 70-80% of enquiries are responded to within 1-4 hours and 90% within 8 hours
Over 95% of all initial enquiries are resolved during the first contact with us
Phone Support
Please visit the Contact Us page for telephone support information.
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