November 2003

This document provides late-breaking or other information that supplements the documentation for Microsoft® Windows Media® Player 9 Series for Mac OS X.

Contents

Known issues

More information
Legal notice

Known Issues

New player icons may not appear
The icons associated with Windows Media Player for Mac OS X are different than the icons associated with the Classic version of the Player (Windows Media Player 7.01 for Mac or earlier). If you have a Classic version of the Player installed on your computer, the new Player icons may not appear.

To ensure that the new icons appear, remove the Classic version of the Player from your computer.

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Classic version of Windows Media Player launches
When you use a Web browser to click links and open content, the Classic version of Windows Media Player (Windows Media Player 7.01 for Mac or earlier) may launch. To fix the problem, do one or more of the following: Back to the top

UNIX File System is not supported
Windows Media Player for Mac OS X does not support the UNIX File System (UFS). Install the Player on a Mac OS Extended (HFS+) volume only. HFS+ is the default file system format for Mac OS X.

To determine the format of your volume (hard disk), see the Devices and Volumes tab of the Apple System Profiler utility.

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Viewing full-screen video with Dr. Bott DVIator
You might not be able to use a 640 X 480 screen resolution when you are using a Dr. Bott DVIator DVI (Digital Visual Interface) to ADC (Apple Display Connector) video adapter. By default, Windows Media Player uses a 640 X 480 screen resolution to display video in full screen.

If you use Dr. Bott DVIator and encounter a display problem while using Windows Media Player to view full-screen video, press COMMAND + CONTROL + D. This forces Windows Media Player to always use the current screen resolution to display full-screen video instead of using the default 640 x 480 screen resolution. The system beeps to confirm the resolution setting change.

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Using WindowsMedia.com
You may encounter the following issues when you are browsing WindowsMedia.com: Back to the top

Playing files on IPv6 servers
Windows Media Player 9 Series for Mac OS X cannot play a file on a server that is using Internet Protocol version 6 (IPv6). Consequently, you may encounter one of these issues: In both cases, there is no way to resolve the issue, and you won't be able to play the file.

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Installing the Player from a shared network folder
You might not be able to install the Player by double-clicking the Windows Media Player installer file if the file is stored in a shared network folder. If you encounter this issue, copy the installer file to your desktop, and then double-click it.

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Playing protected files
Content providers can protect Windows Media files from unauthorized playback by using a technology called digital rights management (DRM). A Windows Media file that has been assigned digital rights is called a "protected file."

To play a protected file, you must obtain a license (a kind of electronic key) from the content provider. In many cases, the Player can acquire a license for you automatically when you attempt to play the file. In other cases, the content provider may not issue you a license until you pay a fee or provide additional information.

Although it is usually possible to play protected files by using Windows Media Player 9 Series for Mac OS X, in some cases you may encounter one of the following issues: In both cases, there is no way to resolve the issue, and you won't be able to play the file.

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More Information Back to the top

Legal Notice
Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the example companies, organizations, products, people and events depicted herein are fictitious and no association with any real company, organization, product, person or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation.

Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property.

© 2003 Microsoft Corporation. All rights reserved.

Microsoft, MS-DOS, Windows, Windows Media, Windows NT, ActiveSync, ActiveX, DirectDraw, DirectShow, FrontPage, JScript, Microsoft Press, NetShow, Outlook, PowerPoint, SQL Server, Visual Basic, Visual C++, Visual InterDev, Visual J++, Visual Studio, Win32, and Win32s are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A. and/or other countries.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

This software is based in part on the work of the Independent JPEG Group.

GIF decompression code, copyright 1990, David Koblas. Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

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