Office Communications Server 2007 Document: Microsoft Quality of Experience
Brief Description
This document introduces Microsoft UC Quality of Experience, an innovative approach that aims to provide all users with the best possible quality anytime anywhere.
This document introduces Microsoft UC Quality of Experience, an innovative approach that aims to provide all users with the best possible quality anytime anywhere. It combines a comprehensive, user-focused quality program incorporating all significant influencing parameters; the use of intelligent, adaptive end-points that have the real-time capability to monitor, pilot, optimize, and deliver the Microsoft UC Quality of Experience; real-time metrics of user’s perceived quality of the actual call experience for all calls, collected in Metrics CDR and processed by a UC Monitoring Server; and a new media stack optimized for unmanaged IP networks, capable of real-time adaptive and corrective actions to continuously optimize the user’s subjective experience