Old-Thomas-Nelson-Logo

Ideology

Monday, September 08, 2008

Whatever Happened to Modesty?

I watched MTVs VMA awards last night. Some of my daughters’ friends are in the band Paramore, and they were nominated for an award. And—to be honest—I wanted to see how Britney Spears would do, since we are publishing her mom’s book next week.

A modest, perhaps woman

It’s been a while since I’ve seen MTV, but I was flabbergasted. I could not believe the sensuality and decadence I witnessed. Gail and I finally had to turn it off. We just couldn’t take it any more.

Continue reading "Whatever Happened to Modesty?" »

Monday, August 25, 2008

Customer Service and the Butterfly Effect

In many of his books, Andy Andrews talks about the butterfly effect, a theory put forward in a doctoral thesis by Edward Lorenz, a mathematician and meteorologist.

The Butterfly Effect

In short the butterfly effect states that a butterfly can flap its wings on one side of the world and set in motion molecules of air that in turn set in motion other molecules of air and eventually create a hurricane on the other side of the world.

Continue reading "Customer Service and the Butterfly Effect" »

Wednesday, July 30, 2008

Creating a Sense of Urgency

Twenty years ago, Robert Wolgemuth and I started a publishing company. We had a dream to publish books that truly made a difference, in people’s lives and in the overall culture.

Striking a Match

The only problem was that we didn’t have much money. Our competitors had seemingly every advantage, including piles of working capital (or so we thought). All we had was a dream and our ability to respond quickly.

Continue reading "Creating a Sense of Urgency" »

Wednesday, June 18, 2008

Life Is Like a Tapestry

This morning I had breakfast with Fitz, an old college roommate. We hadn’t seen each other in twenty-two years. To my surprise—and delight—he looked almost exactly as he did the last time I saw him. The only difference was that his blond hair was mostly gray.

A beautiful tapestry

We spent an hour or so eating and reminiscing. We talked. We laughed. And we listened. I shared with him pictures of my family, both of us laughing at the fact that I was a grandpa. I was amazed at how much we still had in common, even though both our lives and taken so many unexpected turns.

Continue reading "Life Is Like a Tapestry" »

Monday, January 14, 2008

Chapter 1: Our History

The Little Blue Book Series

I previously announced that our Executive Leadership team wanted to compile our corporate philosophy into a small book. This is an installment in that project.

As you read this chapter, keep in mind that this is not a traditional book. Thomas Nelson employees are the primary audience. The chapters are short on purpose. They are intended to be a sort of “quick reference†for the things that are important to us.

Many companies would simply put this kind of content in their employee manual. However, as a book publishing company, we have chosen to put ours in an actual book.

Once you’ve read this chapter, I’d like your feedback—even if you don’t work for Thomas Nelson. You can do that by leaving specific comments. (If you are reading this post via e-mail, you will need to go to my actual blog, scroll down to the bottom of the post, and leave your comments in the Comment section.) I’d like to hear “the good, the bad, and the ugly.†Based on this feedback, I plan to revise the chapter.

If you want to read other chapters, you can go to the project overview and the table of contents. This also provides the revision history.
Cuimhnich air na daoine o'n d'thainig thu (Remember the people from whom you have come.)
— A Gaelic Proverb

Our company has a long and fascinating history. The story begins in Scotland with the birth of Thomas Neilson (sic) in 1780. Though his parents were farmers, he developed an interest in printing, the most high-tech industry of the 18th century. As a result, his parents sent him to London to become an apprentice in a print shop on Paternoster Row, which was kind of the Silicon Valley of the Day.

Thomas Nelson’s Castle Hill Location

In 1798, at the tender age of 18, Neilson started a second-hand bookstore in Edinburgh, Scotland. The store was located at 7 West Bow Street. The store did quite well, but in the early 1800s, he decided to branch out. He began to realize there was a market for inexpensive editions of public domain books. So, in 1818, he began reprinting the classics. He also legally changed the spelling of his name to “Nelson.â€

Continue reading "Chapter 1: Our History" »

Thursday, September 27, 2007

Shift the Drift

Every stream has a current. Throw a twig or a piece of paper into the water, and it will drift with the flow. This is natural. It is simply the way things work.

The Current

Organizations are similar to streams. They too have a flow. That flow is the organization’s culture. When people enter into that culture, they usually move along with the current. It is what my friends at Gap International call “the drift.â€

Continue reading "Shift the Drift" »

Wednesday, April 11, 2007

Corporate Secrecy and Transparency

Today has been a long and busy day. I haven’t had a chance to write until now. And, it’s late, so I am simply going to point you to a provocative article on corporate transparency that ran in the March Issue of Wired magazine. It is called The See-Through CEO by Clive Thompson. (Thanks to Michael Gamma for bringing this article to my attention.)

Fish Bowl

Don’t dismiss this article because you’re not a CEO. Thompson’s observations and insights apply to everyone in leadership today. He says,

Transparency is a judo move. Your customers are going to poke around in your business anyway, and your workers are going to blab about internal info—so why not make it work for you by turning everyone into a partner in the process and inviting them to do so?

This is an article definitely worth pondering and perhaps even discussing with your colleagues.

Technorati Tags: culture, leadership, transparency

Monday, February 26, 2007

Taking Responsibility for Your Mistakes

One key to leadership is the willingness to stand up and take responsibility for your mistakes. Good leaders do this even if they are guilty of only 10% of the accusation or problem. They do this even if the source is a carping, high-maintenance client. They do this even if there were circumstances beyond their control that led to the mistake.

David Neeleman

Good leaders do this because it’s the right thing to do. They don’t do it for the sake of public relations alone. They do it because they failed to meet their own high standards of ethical conduct or operational performance.

Continue reading "Taking Responsibility for Your Mistakes" »

Sunday, February 25, 2007

Chapter 7: Our Standards

The Little Blue Book Series

I previously announced that our Executive Leadership team wanted to compile our corporate philosophy into a small book. This is the [number] installment in that project.

As you read this chapter, keep in mind that this is not a traditional book. Thomas Nelson employees are the primary audience. The chapters are short on purpose. They are intended to be a sort of “quick reference†for the things that are important to us.

Many companies would simply put this kind of content in their employee manual. However, as a book publishing company, we have chosen to put ours in an actual book.

Once you’ve read this chapter, I’d like your feedback—even if you don’t work for Thomas Nelson. You can do that by leaving specific comments. (If you are reading this post via e-mail, you will need to go to my actual blog, scroll down to the bottom of the post, and leave your comments in the Comment section.) I’d like to hear “the good, the bad, and the ugly.†Based on this feedback, I plan to revise the chapter.

If you want to read other chapters, you can go to the project overview and the table of contents. This also provides the revision history.
Declare among the nations; proclaim, and set up a standard; proclaim—do not conceal it
— Jeremiah 50:2

We often say, “We are a Christian content company.†However, we understand our identity as a Christian content provider in a very different way than most of our peers in the industry. Like them, we want all of our messages to be delivered from the perspective of a Christian worldview. This is the foundation of our content program. However, unlike most of them, we want our communicators to explore any subject they wish.

Compassandmap

Yes, we publish content and host conferences on spiritual and devotional themes. This is part of life and, admittedly, the most important part. But it is not the only part. We also deliver content that deals with the other aspects of life: business, culture, politics, entertainment, etiquette, cooking, family, etc. And, of course, we publish fiction. Lots of it! No topic is off limits, provided it comes from a Christian worldview, is executed well, and has commercial value. (We are, after all, a commercial content provider.)

Continue reading "Chapter 7: Our Standards" »

Saturday, February 24, 2007

Chapter 5: Our Vision

The Little Blue Book Series

I previously announced that our Executive Leadership team wanted to compile our corporate philosophy into a small book. This is the [number] installment in that project.

As you read this chapter, keep in mind that this is not a traditional book. Thomas Nelson employees are the primary audience. The chapters are short on purpose. They are intended to be a sort of “quick reference†for the things that are important to us.

Many companies would simply put this kind of content in their employee manual. However, as a book publishing company, we have chosen to put ours in an actual book.

Once you’ve read this chapter, I’d like your feedback—even if you don’t work for Thomas Nelson. You can do that by leaving specific comments. (If you are reading this post via e-mail, you will need to go to my actual blog, scroll down to the bottom of the post, and leave your comments in the Comment section.) I’d like to hear “the good, the bad, and the ugly.†Based on this feedback, I plan to revise the chapter.

If you want to read other chapters, you can go to the project overview and the table of contents. This also provides the revision history.
Where there is no vision, the people perish.
— Proverbs 29:18

Having a clear vision of where you are going is crucial to any human endeavor. This is especially true when it comes to business. Unless we know where we are going, it is difficult to select the best route to get there or to assign the necessary resources.

Open Window

Like our Purpose Statement, our vision is oriented around “We inspire the world.†It also includes our vision for market share and financial performance. These are also critically important but are the result of doing other things well.

Continue reading "Chapter 5: Our Vision" »

Tuesday, January 30, 2007

Vote: Which Tagline Do You Like Best?

About two weeks ago, I asked you to vote on whether or not we should retain the use of “Since 1798†with the corporate logo. Over 400 people voted. Fifty-five percent of those voting said, “yes, keep using it.â€

A couple of people commented that they didn’t think this should be an either/or proposition. They suggested that we may want to retain the use of “Since 1798†in some versions of the logo and not in others. The design committee met, and we agreed.

Bullseye

Right now, we plan to use “1798†in product applications but delete it in marketing applications. Linda Bourdeaux, our Director of Design, is updating the style book now. I am very pleased with this direction.

Continue reading "Vote: Which Tagline Do You Like Best?" »

Saturday, January 27, 2007

Chapter 3: Our Values

The Little Blue Book Series

I previously announced that our Executive Leadership team wanted to compile our corporate philosophy into a small book. This is the third installment in that project.

As you read this chapter, keep in mind that this is not a traditional book. Thomas Nelson employees are the primary audience. The chapters are short on purpose. They are intended to be a sort of “quick reference†for the things that are important to us.

Many companies would simply put this kind of content in their employee manual. However, as a book publishing company, we have chosen to put ours in an actual book.

Once you’ve read this chapter, I’d like your feedback—even if you don’t work for Thomas Nelson. You can do that by leaving specific comments. I’d like to hear “the good, the bad, and the ugly.†Based on this feedback, I plan to revise the chapter.

If you want to read other chapters, you can go to the project overview and the table of contents. This also provides the revision history.
The values by which we are to survive are not rules for just and unjust conduct, but are those deeper illuminations in whose light justice and injustice, good and evil, means and ends are seen in fearful sharpness of outline.
— Jacob Bronowski (1908–1974)

Values are the ideals that we esteem as a company. They are the philosophical foundation of our corporate ideology. They are the things that we hold dear and make us unique as a company.

Corevalues

At Thomas Nelson, we have five core values. They are:

Honoring God Serving Others Focus and Discipline World-Class Talent Collaboration

Continue reading "Chapter 3: Our Values" »

Friday, January 26, 2007

Chapter 8: Our Culture

The Little Blue Book Series

I previously announced that our Executive Leadership team wanted to compile our corporate philosophy into a small book. This is the second installment in that project.

As you read this chapter, keep in mind that this is not a traditional book. Thomas Nelson employees are the primary audience. The chapters are short on purpose. They are intended to be a sort of “quick reference†for the things that are important to us.

Many companies would simply put this kind of content in their employee manual. However, as a book publishing company, we have chosen to put ours in an actual book.

Once you’ve read this chapter, I’d like your feedback—even if you don’t work for Thomas Nelson. You can do that by leaving specific comments. I’d like to hear “the good, the bad, and the ugly.†Based on this feedback, I plan to revise the chapter.

If you want to read other chapters, you can go to the project overview and the table of contents. This also provides the revision history.
If we are to achieve a richer culture, rich in contrasting values, we must recognize the whole gamut of human potentialities, and so weave a less arbitrary social fabric, one in which each diverse human gift will find a fitting place.
— Margaret Mead

Corporate culture is not something we usually think about. It’s kind of like water to a fish or air to a bird. It’s simply the environment we live in.

Nevertheless, I believe culture is one of the most important factors driving operating results and influencing employee satisfaction. Unhealthy cultures produce bad results and unhappy employees. Healthy cultures produce good results and happy employees.

Culturaldiversity

Webster’s defines culture as

... the predominating attitudes, values, and behaviors that characterize the functioning of a group or organization.

Continue reading "Chapter 8: Our Culture" »

Monday, January 08, 2007

Chapter 4: Our Purpose

The Little Blue Book Series

I previously announced that our Executive Leadership team wanted to compile our corporate philosophy into a small book. This is the first installment in that project.

As you read this chapter, keep in mind that this is not a traditional book. Thomas Nelson employees are the primary audience. The chapters are short on purpose. They are intended to be a sort of “quick reference†for the things that are important to us.

Many companies would simply put this kind of content in their employee manual. However, as a book publishing company, we have chosen to put ours in an actual book.

Once you’ve read this chapter, I’d like your feedback. You can do that by leaving specific comments. I’d like to hear “the good, the bad, and the ugly.†Based on this feedback, I plan to revise the chapter.

If you want to read other chapters, you can go to the project overview and the table of contents. This also provides the revision history.
Only the consciousness of a purpose that is mightier than any man and worthy of all men can fortify, inspire, and compose the souls of men.
— Walter Lippmann

Every organization has a purpose. It may be clear or vague. It may conscious or unconscious. It may be written or unwritten. Regardless, no organization is ever formed—or continues to exist—without some sort of purpose.

Eventually, many organizations create a purpose statement. Some are specific and inspiring. For example, Google’s is “to organize the world's information and make it universally accessible and useful.â€

Continue reading "Chapter 4: Our Purpose" »

Friday, December 29, 2006

The Thomas Nelson Way

The Little Blue Book Series

For some time, the Executive Leadership Team of Thomas Nelson has wanted to compile our corporate philosophy into a small book. This post marks the beginning of that process.

If you just want to review the Table of Contents, click here.

As a working title for this project, we have chosen The Thomas Nelson Way. The book will attempt to capture the unique way we do business at Thomas Nelson. Because blue is our corporate color, I have envisioned it as a small blue book. As a result, we have also been referring to it as The Little Blue Book. I will refer to this series of posts as The Little Blue Book Series.

Bluebook

This book is intended for all Thomas Nelson employees, of course, but I think it will be especially helpful to new employees. We want a way to get them up-to-speed quickly as it relates to our corporate philosophy and culture. We plan to build a curriculum around this content, so that all new employees go through it in their first month of employment. I plan to teach some of these sessions myself. I believe the content is that important.

Continue reading "The Thomas Nelson Way" »

Monday, December 11, 2006

Editorial Standards: A Time for Clarity

Last week, Publishers Weekly ran an article about our new editorial standards. The article asserted that “future contracts will require authors—even those writing in non-religion categories like business—to signal their agreement with both the Nicene Creed ... and Philippians 4:8.â€

This is, of course, simply not true. We have not written our editorial standards into our contracts nor do we intend to. As far as I know, it has never even been discussed as a possibility. Unfortunately, this error has been picked up by others, amplified, and made to sound silly and extreme.

For example, MediaBistro.com said that we were making theological demands on our authors. The New York Times ran a short piece on Saturday, repeating the PW error and claiming that authors who signed with us must “swear to two religious articles of faith.†Writing for The Nashville Scene, Bruce Barry, said we were being “heavy handed.â€

Several Christian bloggers also weighed in. Most seemed confused. Some asked for clarification. Thankfully, a few even defended us.

Regardless, I thought rather than answer all these posts directly, I would try to clarify our position here.

Continue reading "Editorial Standards: A Time for Clarity" »

Tuesday, May 24, 2005

More Than 200 Years Old

You can probably count on two hands the number of companies today that have been in business for more than 200 years. Thomas Nelson is one of them. The company was started by Thomas Nelson in 1798 at the ripe old age of eighteen.

Recently, a friend gave me a copy of an old Thomas Nelson book that was published in the last century. It had a version of the logo that I had not seen before. I thought I would share it here. As you know, “the house†is still our official logo, though it has evolved over the years. It feels great to be a part of something that has such a long and noble legacy.

Thursday, April 21, 2005

Our Core Purpose

Last fall, our extended leadership team (some 60 of us) got together for a planning retreat. During this time, we worked on our Core Ideology as a company. We wanted to answer the question, “Why do we exist?†and “What values do we share in common?†The answers to these two questions became our “Core Purpose†and “Core Values.†In this post, I would like to share the former.

We have now been living with our Core Purpose for the past six months. I think most of us are in agreement that this does a good job of articulating why we exist as a company. I have decided to post it here to a wider audience and invite your comments. What do you think?

Continue reading "Our Core Purpose" »

Industries Blog Directory


You are viewing a mobilized version of this site...
View original page here

How do you rate mobile version of this page?

Mobilized by Mowser Mowser