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Monday, January 01, 2007

Goal-Setting: The 90-Day Challenge

I planned to write a new post on goal-setting today. This is the perfect day for thinking about the year ahead. However, I re-read an article I had written on that topic a couple of years ago on my Working Smart blog. (I recently shut that blog down to focus on this one.) I didn’t think I could improve on what I said there, so I am re-posting it here—with a few minor tweaks. Enjoy!

It’s that time of year again. New Year’s resolutions, diets, exercise—and goal-setting. I continue to be surprised at how few people take time to write down their goals. Despite the fact that numerous studies have shown that there is a direct correlation between goal-setting and success, few people seem to ever get around to it.

Shoot for the Moon

I have been setting goals in one form or another for years. Every now and then, I stumble across an old list of goals. I am always fascinated by how many of the things I write down come to pass. And, I must confess, it often happens despite the fact that I do nothing more than write it down. The magic of this is all explained in a very compelling book by Henriette Klauser called Write It Down, Make It Happen.

Even if you don’t create an action plan for each goal and work your plan, there is tremendous power in simply identifying what you want and focusing some thought on the outcome.

For example, at the beginning of 1997, I wrote down this goal: “Write a a New York Times bestselling book.†Now understand: at that time I had never written a book. I had a book idea, but that’s all I had. Though I had worked in the publishing industry my whole career, I was scared to death at the thought of actually trying to write an entire book. Nevertheless, I wrote it down and took a deep breath.

To my surprise, I signed a book contract in September of that year. I turned in my manuscript to the publisher by the end of the calendar year. No, I didn’t hit the New York Times list by the end of the year. But I did write a book that would hit the Times list the following spring.

Surprisingly, my manuscript almost didn’t get published. Six weeks before the book was to be printed, the publisher called to tell me he was afraid he was going to have to cancel its publication. He simply couldn’t sell it. (Books are pre-sold to retailers before they are ever published.) The major retailers just weren’t interested. I did my best to convince him it would work. Sure enough, he decided to take a gamble and went ahead with a small print run.

The publicist they assigned to me started booking me on radio talk shows. Two months after it’s publication—and about 150 interviews later—The Millennium Bug, my first book, hit the New York Times Business Bestseller List where it stayed for over seven months. And it all began by writing down a goal to make it happen.

In our company, we have adopted 90–Day Objectives as a way of life. All of our divisional leaders are required to submit their goals. We require a formal progress report each month. It’s not complex or very sophisticated. But I believe it has gone a long way toward creating a focused and disciplined organization that produces consistent results.

In case you never received any instruction on this simple but important skill, I’d like to offer some pointers. First, why prepare 90-Day Objectives? Four reasons:

To identify what you want to accomplish. To help you focus on what matters most. To make sure that you and your supervisor are in agreement regarding your priorities. To provide you with accountability.

As an example, here are my work objectives for the current quarter. (I also maintain a list of personal objectives.)

By March 31, with God’s help, I will ...
Achieve quarterly revenues of $XX.X million. Earn $XX.X million in profit for the quarter. Complete the FY 07 Annual Plan and secure Board approval. Sign XXXX XXXXXX to a three-book contract. Meet face-to-face with our top 10 authors. Meet face-to-face with our top 10 customers. Finish writing The Thomas Nelson Way.

(Note: Items with XXXs are specific numbers and names on my actual list.)

Let me point out several important things about these objectives that you should emulate in yours.

They are few in number. Productivity studies show that you really can’t focus on more than 5-7 items at any one time. Don’t try to impress your supervisor or yourself with a long list of objectives. Also, please don’t include sections with several objectives under each section. This is a recipe for losing focus and accomplishing very little. Instead, focus on a handful of objectives that you can almost repeat from memory. Mine fit on one 3“ x 5†card. I put my work objectives on one side and my personal objectives on the other.

They are action-oriented. In order for you to act on your objective, it must be actionable. Notice that each objective begins with a verb (e.g., “Achieve,†“Finalize,†“Complete,†etc.).

They are measurable. You should be able to sit down with your supervisor in 90 days and determine whether or not you accomplished the objective. Remember: you can’t manage what you don’t measure.

They are attainable. Don’t attempt to do more than you can realistically accomplish in 90 days. This may be debatable, but, hopefully, over time, you will become more and more realistic while still pushing yourself to stretch.

They are time-bound. Since these are 90-day objectives, you should began by asking yourself the question, What do I want to accomplish by March 31? or whatever the time horizon is.

They are prioritized. Your most important objective should go at the top of the list. Your second most important objective should go next and so on.

I look at this list every morning and try to populate my Daily Task List with actions that will move me closer to attaining my objectives. Every day, I try to identify at least one “next action†and do it. If you have never done this before, you won’t believe the focus that this will bring to your life. I also pray over each objective. I know my limitations and am very much aware that I can’t accomplish what I believe I am supposed to do without God’s help. (If you can accomplish an objective without God’s help, you’re not thinking big enough.)

If you have never tried this before, I want to challenge you to give it a shot. In fact, I double-dog dare you. Call it “The 90-Day Challenge.†Write your goals down, and make them happen. Please let me know how it goes. If you want a little accountability, post your goals in the comments section below.

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Comments

Joshua says:

Thanks for your post Michael. I actually found your other blog first and was sad to hear you were shutting it down but was elated to find out about this one.

I agree about writing things down and just how powerful it can be, even if it's just a slim amount of accountability between you and a piece of paper, it's something your brain can't just erase on a whim.

Keep posting, we're reading!

Bonnie Calhoun says:

Egads...E Tu Brute....Terry Whalin just convinced me to get back on the treadmill...and not just sitting on it to read! Long story...short outcome!

And he also confirmed a though about a request that I try screen writing.

And you've added to both confirmations...Alas, maybe it's just that time of year! :-)

Heather Adams says:

Mike,

How do you separate your personal goals from your professional ones? I would like to develop two lists, but would be interested in knowing more about how you divide and conquer on each and how they are different (other than the obvious).

Thanks for the help,
Heather

Michael Hyatt says:

Heather,

I simply have two different lists. Each one is 5-7 goals each. I print them on the front and back of a 3 x 5 index card. Some of my personal goals for this quarter are:

- Run 20 miles per week.
- Lose 15 pounds.
- Hire a new financial planner.
- Update life insurance policies.

You get the idea. I hope to write an article soon on “Life Planning.†Hopefully, that will bring a little more clarity.

Thanks,

Mike

JD says:

Here are my goals. Thanks for the inspiration to put pen to paper and the encouragement to break the year down into 90 day periods.

Business:
By March 31, 2007 with God's help I will ...
1. Sell 24 XXXXXXXX contracts
2. Earn in excess of $33,000 in commissions
3. Complete the sale of XXXX and XXXX to XXXXXX Books
4. Finish writing 3 sections of The Lost Art of Customer Service

Personal:
By March 31, 2007 with God's help I will ...
1. Read 90 chapters in the bible.
2. Journal at least twice per week.
3. Take XXXX and XXXX snowboarding 6 times.
4. Lose 15 lbs. to reach the target weight of 185 lbs.
5. Fast for 3 days.

Thanks,
JD

Jim says:

Would never correct a master and I must say I consider you the best! I came from "Working Smart blog" and a new Mac convert because of that blog.

What helps me is to state my goals to be affirmative statements of the past.
IE:
With God's help:
I have become the department head (happened 2 days later and 2 years earlier than planned)
I have lost 23 lbs in 2007
I had my first book published in 2007
I secured the funds for my daughter’s college education
Etc.

Thanks Michael, we have emailed before and you have always been a great source of information.
To your Success in 2007,
Jim

Michael Hyatt says:

Jim,

This is actually a very good way to do goal-setting. If greatly helps to visualize having already accomplished the objective. I have used this myself in the past. Great technique!

Thanks,

Mike

Jon Dale says:

Mike,

I just finished reading Me, Myself and Bob (Nelson). In light of this post I'd be fascinated to get your take on Phil's conclusions regarding vision (goals) vs. revelation (?goals?).

Michael Hyatt says:

Jon,

I do think as a Christian, you have to seek God about His goals for your life. All of “my goals†have to be held up with an open hand. Ultimately, I don’t pursue anything for it’s own sake. I simply want the will of God for my life.

Thanks for your input.

Mike

Jon Dale says:

Mike,

Thanks for your reply. I really enjoyed the book. I read lots of business biographies and I think this was one of the best I've ever read. Its not often that I'll read a non-fiction book in one sitting (I didn't finish it till 3 a.m. at which point I felt compelled to post about it on my blog). I hope there's more to come in the future from Phil. I'd be really interested to get his take on what happened at Big Idea in a decade or so, when he is more removed from the obvious pain of it all.

Andrea says:

Mike,
just wanted to ask you how you manage these goals together with the GTD "Project List".
Do you choose some of the projects and decide that those are your goals for the next quarter? Or do you do something else?
Thanks.

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