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Moving > Help > Order Process

Order Process...

1. Select Your Magnet
2. Place Your Order
3. MagnetStreet Emails Proof
4. Proof Revisions/ Approval
5. MagnetStreet Prints Magnets
6. MagnetStreet Ships Magnets
7. You receive your magnets!

Can I get a sample of your magnets?

[image] When can I expect my FREE sample package?

[image] Can I request specific samples in my FREE sample package?

[image] Will I receive a proof before you print my magnets?

[image] How soon can I receive my magnets?

[image] Can I rush my order?

[image] What is your cancellation policy?

[image] Do you ship to other countries?

Frequently Asked Questions

MagnetStreet's Order Process

1. Select Your Magnet
Announce your new address in style. Instead of a card or email that's easily lost, give your family, friends or clients a New Address Magnet! It will stay on a fridge or filing cabinet until you move again! 2. Place Your Order
Order online by clicking on the image to begin the order process. You may also order via fax or mail. click here for a printable pdf order form. Please note that if your magnet design includes a personal photo, there will be a $25 photo charge for faxed or mailed orders. Click here for details. 3. MagnetStreet Emails Proof
After your order is complete*, you will receive your color proof via email within 3 business days. In the email there will be a link to a PDF file that contains your proof. You can view your proof by simply clicking on the link. For the most accurate display of the layout, make sure you view your proof at actual size and print it out. If the product you are ordering requires more time for the proof to be created, it will be stated in your order confirmation email.

* Your order is considered complete and ready for the proof process when all photos and artwork have been approved by our graphics department and we have received your payment.

4. Proof Revisions/ Approval
After you have received your proof, you must give us your approval for printing to continue. Please carefully check for any errors before we print. MagnetStreet will not print until we have received approval on your proof. 5. MagnetStreet Prints Magnets
Production time is within 10 business days from the date of your proof approval. MagnetStreet cannot rush printing times. 6. MagnetStreet Ships Magnets
You will receive an email with UPS tracking info when your product ships. Shipping via UPS Ground takes 1 to 5 business days. View a map of shipping times to your location. You may upgrade shipping at an additional cost, but this only adjusts the transit time, not the proof or printing. 7. You receive your magnets!
Your magnets arrive and you can share them with your friends and family.

Can I get a sample of your magnets?
Yes! We're happy to send you our FREE moving magnet sample. Order your sample kit now!

When can I expect my FREE sample package?
Your FREE moving magnet sample will be sent in 8 to 10 business days from the time your request was submitted. Order your sample kit now!

Can I request specific samples in my FREE sample package? You can request one specific sample in your FREE sample package. If you want a sample that we do not have in stock, we will try to enclose a design similar to the one you have requested. Order your sample kit now!

Will I receive a proof before you print my magnets?
Yes, we require you to approve a proof before your magnets are printed. After your order is complete*, you will receive your color proof via email within 3 business days. In the email there will be a link to a PDF file that contains your proof. You can view your proof by simply clicking on the link. For the most accurate display of the layout, make sure you view your proof at actual size and print it out. If the product you are ordering requires more time for the proof to be created, it will be stated in your order confirmation email.

* Your order is considered complete and ready for the proof process when all photos and artwork have been approved by our graphics department and we have received your payment.

How soon can I receive my magnets?
Generally, you will receive a proof within 3 business days. Your product will be shipped within 10 business days after the date of your proof approval. UPS Ground shipping takes 1 to 5 business days. Click here for details on shipping to your location.

Can I rush my order?

There is no guarantee of fulfilling rush orders. Please call our office at 800.788.8633 if you need one or more rush options. We can rush your proof for a charge of $25. Your rushed proof will be sent the next business day from when your order is received. You can also upgrade your shipping from UPS Ground to Next Day Air, 2nd Day Air, or 3 Day Select. These upgraded shipping options may be selected in the online ordering process. Production time cannot be rushed.

What is your cancellation policy?
If you need to cancel your order for any reason, please contact us. You will be required to pay for all work completed until the time of cancellation (i.e. photo scan, proof design, etc.). Unless NO work has been done, the minimum charge is $35.

Do you ship to other countries?
At this time, we ship only to the United States and Canada.