How should I submit my personal photo?

Is it better to upload my photo or send an original photo?

What are the size requirements for my photo?

Will my photo be returned?

What is the charge for processing my photo?

What is the charge to remove a photo?

Can I change the designs I see on the website?

Can I change the color?

Can I change the text?

Can I change the font?

Can your designers create a custom design for me?

Can I send you print-ready artwork?

Is it better to upload my photo or send an original photo?
We recommend mailing an original photo to our office (from a film camera, not a printout of a digital image). It will be professionally drum-scanned, allowing us to guarantee an industry match to your original. If you cannot send an original photo, please send your digital image via our website for our graphics team to check its quality. We cannot assume responsibility for the quality or color of photos that are submitted electronically, or sent on disk or CD.

What are the size requirements for my photo?
When you submit a photo through our website, it must be at least 300 dpi at its desired printing size. If using a digital camera, your camera should be at least 3 mega pixels and set at the highest quality setting possible. This will result in a larger file size and will produce a higher quality image. (Please keep in mind that digital cameras and scanners often produce a red skin tone.) **NOTE: We will convert RGB images to CMYK: colors may shift in this process. WE ARE NOT RESPONSIBLE FOR COLOR CHANGES WHEN CONVERTING TO CMYK. If you are mailing an original photo to us, you can mail a wallet size photo (2.5" x 3.75") or larger. Read our graphic standards for more details.

Will my photo be returned?
If you send a self-addressed, stamped envelope, we will return your photo. Please include your name, phone number, and order number (if known) on the back of the photo.

What is the charge for processing my photo?
There is no additional fee to process your photo.

What is the charge to add a photo?
To add a photo to a design where one isn't shown, the charge is $25.

Can I change the designs I see on the website?
Yes. Colors, standard text and the font can all be changed most of the time on an existing magnet or card design at no additional charge. Any other design changes may incur a graphics fee. We will contact you to discuss this fee if it applies to your order. Please specify any customizations in the "Additional Notes for Designer" section of your online order, or attach a separate page of notes for mailed or faxed orders. Please note that the colors on Artist Series invitations cannot be changed. Click here for information on invitation and reception packages

Can I change the color?
In many cases, the background or text color on your magnet can be adjusted to suit your needs. Keep in mind that color words like "violet" or "aqua" can have different interpretations and also that colors on a computer screen vary from those on printed material. It's helpful for our designers if a reference color can be selected from another product in our catalog or on our website. If your magnet design includes a personal photo, we're generally able to match the color of a piece of clothing. Click to download a pdf of standard color options. Please note that the colors on Artist Series invitations cannot be changed. Click here for information on invitation and reception packages

Can I change the text?
You can change standard text as space allows. Refer to the text shown for an approximation of what will fit; using more text than what is shown on your design may result in a smaller font size for the type. Please carefully check the custom text on your emailed proof. Click to download a pdf of popular quotations, verses, and poetry. Click here for information on invitation and reception packages

Can I change the font?
The fonts on most of our designs can be changed. Click to download a pdf of our available fonts. Click here for information on invitation and reception packages

Can your designers create a custom design for me?
Yes. For an additional charge, our graphic designers will work to create a new custom design. You can download a "Custom Design for You" worksheet
Order online using the style code:
A-888W (3.5" x 4" Magnet)
B-888W (2" x 3.5" Mini Magnet)
HM-888 (3.25" x 4.75" Mini Magnet Carrier Cards)
CT-888W (3.5" x 5.5" Holiday Card Magnet)
HA-888 (3.5" x 5" Folded Thank You Card)
HRT-888W (3.5" x 4" Heart-Shaped Magnet)
NBU-888 (3.5" x 5.5" Notepad)
RW-888 (2.25" x 5.875" Photo Booth Magnet)
XE-888W (5" x 7" Postcard)
Y-888W (3.5" x 4" Card)
Click here for information on invitation and reception packages Please call 800.788.0611 with any questions. and fax it to us at 763-786-9393.

Can I send you print-ready artwork?
Completed artwork may be uploaded to our website.
Order online using the style code:
A-999W (3.5" x 4" Magnet)
B-999W (2" x 3.5" Mini Magnet)
HM-999 (3.25" x 4.75" Mini Magnet Carrier Cards)
CT-999W (3.5" x 5.5" Holiday Card Magnet)
HA-999 (3.5" x 5" Folded Thank You Card)
HRT-999W (3.5" x 4" Heart-Shaped Magnet)
NBU-999 (3.5" x 5.5" Notepad)
RW-999 (2.25" x 5.875" Photo Booth Magnet)
XE-999W (5" x 7" Postcard)
Y-999W (3.5" x 4" Card)
Please refer to our graphic standards for specifications and acceptable submission formats. If your artwork has not been prepared according to our graphic standards, we reserve the right to charge a "Custom Design for You" setup fee. You will be notified before this charge is made. Please note that our MagnetStreet.com trademark may be added to your design if your print-ready artwork closely replicates one of our original designs. The trademark will appear on your emailed proof.
Click here for information on invitation and reception packages Please call 800.788.0611 with any questions.