Top 10 Questions

How can LinkedIn help me?

LinkedIn is a place to find and leverage professional opportunities, now and throughout your career. LinkedIn enables you to:

Present yourself and your professional capabilities Find and reconnect with colleagues and classmates Leverage powerful tools to find and reach the people you need Build a powerful network of trusted professionals Discover professional relationships and opportunities Tap into inside connections and information Get the edge that gives you competitive advantage

There are already 25 million professionals in the LinkedIn Network, and that number is growing fast. Whether you seek a job, a hire, a reference, a sales lead, an expert, or an inside connection at one of 50,000 companies, LinkedIn is an irreplaceable resource for building your professional relationships and achieving your goals.

What do I get with a free basic account?

LinkedIn offers free personal accounts with robust features, including the ability to:

Build and maintain a trusted professional network of unlimited size Find and reconnect with colleagues and classmates Request and provide recommendations Create a professional presence on the web Request up to 5 Introductions at a time Search for and view profiles of other LinkedIn users

Who can view my profile on LinkedIn? How much information will they see?

LinkedIn users in your network (i.e. within three degrees) can see your name and full profile information. LinkedIn users outside your network can see a limited view of your profile, without your name. Only direct connections can see your email address.

Non-LinkedIn users can see your public profile, which by default displays your name, title, location, and industry. To show more to non-users (or get rid of your public profile altogether), go to the Edit My Public Profile page.

Am I going to get spam?

No. Because we hate spam as much as you do, we’ve designed LinkedIn to minimize spam. Be assured that we will never sell your address to anyone for marketing purposes. See our Privacy Policy for details.

Are my colleagues and friends going to get spam?

No, LinkedIn will never send email to your friends and colleagues without your permission. However, if you contact another user through LinkedIn, we will send email to that user on your behalf.

I’ve closed my LinkedIn account. Why do I continue to receive invitations from LinkedIn users?

Colleagues and friends may still be sending you invitations to join LinkedIn. If you don’t want to receive such invitations, email Customer Service and ask to have your email address added to LinkedIn’s “blocked email” list.

I can’t remember my password. How do I sign in?

In order to sign in, you need to enter the email address you registered with when you joined and your password. If you cannot remember your password, you can recover it here. If you can’t remember your email address, please contact Customer Service.

I keep getting signed out!

Generally this occurs because your browser does not accept cookies. In order to use our service, your browser must accept cookies.

I lost my invitation; how do I join?

Even if you’ve lost your invitation, you can still join LinkedIn. However, you will not be automatically connected with the sender of your original invitation when you register.

My invitation has expired. Can I still join?

Yes, if your invitation has expired, you can still join LinkedIn. If your invitation has expired, you will not be automatically connected with the sender when you register.

Don’t see what you’re looking for? Visit our new Customer Service Center.