Rich Tatum

Senior Editorial Manager

Zondervan

(Public Company; 201-500 employees; Publishing industry)

March 2008 — Present (3 months)

Responsible for project management and project expedition as a fully embedded member of the Church, Academic, and Reference Resources (CARR) and Digital/Online Teams. Act as liaison, troubleshooter, scheduler, and quality control specialist.

Freelance Writer / consultant

Hyperkaleo Consulting (Self-employed)

(Self-Employed; Myself Only; Publishing industry)

November 2006 — March 2008 (1 year 5 months)

Consulted with:

• Coded Moveable Type templates from supplied artwork:
» blog.preachingtoday.com
» blog.todayschristianwoman.com/editors
» blog.todayschristianwoman.com/walkwithme
» blog.christianitytoday.com/giftedforleadership

• Christianity Today Intl. (blogging, multimedia production, data-cleansing, blog strategy, research)

• MagnetStreet.com (corporate blog strategy)

• The Digital Sanctuary (editorial)

• Aurora First A/G (podcast strategy/production)

• CustomZines.com (blogging strategy, newsletter strategy)

Written and published by:

• CTCourses.com
• ChristianityToday.com
• Leadership Journal
• PreachingToday.com
• Ministry Today mag. & blog
• CTLibrary.com blog
• Christianity Today Movies
• ChristianBibleStudies.com
• Today's Pentecostal Evangel
• OnCourse mag
• ChristianBookSummaries.com
• Two Southwestern A/G Univ. literary mags
• The A/G Christian Education dept.

Writing samples: http://tatumweb.com/blog/published/

Blog Consultant

MagnetStreet

(Religious Institutions industry)

2007 — 2007 (less than a year)

Media and Marketing Director

Cornerstone Church, Madison, TN

(Non-Profit; 51-200 employees; Marketing and Advertising industry)

October 2007 — December 2007 (3 months)

• Oversaw entire broadcast media and image magnification services of church, producing two half-hour broadcasts each week for local broadcast, filming and editing of in-service announcement videos, and DVD master production for Maury Davis Ministries.
• Created, designed, and printed several promotional and marketing pieces.
• Managed press and media relations, secured media coverage for major events.
• Managed large-scale production of postcards and mailout pieces for church promotional campaigns.
• Provided marketing-oriented feedback for all aspects of church events and services.
• Collaborated with vendors to plan and deploy regional advertising efforts.
• Wrote press releases and provided copy-editing and proofing services for all printed material.
• Responsible for maintenance and expansion of website properties

Presenter, Interviewee, Public Speaker

Self (Self-employed)

(Self-Employed; Myself Only; Professional Training & Coaching industry)

January 1997 — October 2007 (10 years 10 months)

• Presenter: The Internet Ministry Conf.—"Integrity on the Internet," 9/22/07

• Presenter: The Internet Ministry Conf.—"Relationship Blogging," 9/21/07

• Guest: Word-FM w/ John Hall & Stephanie Fraschetti—"Jesus Camp," 10/3/06

• Presenter: ECPA's "Publishing University"—"Strategies for working & publishing in an information age," 11/14/06

• Guest: MSNBC's "The Most" w/ Alison Stewart—"Jesus Camp," 9/26/06

• Guest: "First Crack" podcast w/ Garrick Van Buren—"Retrospective," 10/17/05

• Guest: KBTU with Dr. Maimes & Lu Valentino—"Internet Infidelity," 8/30/01

• Presenter: Technologies for Worship Mag's Inspiration '98 Conf.—"Integrity on the Internet," 8/8/98

• Guest: "Radio Liberty" w/ Dick Tennesen—"Internet Issues," 6/5/97

• Guest: "Radio Liberty" w/ Dick Tennesen—"Integrity on the Internet" 5/27/97

• Presenter: N. Calif/Nevada District Council—"Integrity & the Internet" 4/22/97

• Presenter: Nat'l Teen Challenge Conf.—"Internet Addiction," Jan 1997

Online Media Managing Editor

Christianity Today International

(Non-Profit; 51-200 employees; Publishing industry)

January 2004 — November 2006 (2 years 11 months)

• Managed creation and production of several online training courses with multiple media formats
• Created, produced, and did voiceover for promotional podcasts
• Mastered Adobe Premiere Pro, Adobe Audition (and other media tools) to rip, copy, transcode and edit digital video
• Created and edited intro/outro video and sample/promotional video
• Edited (cut-down) video from each course teacher
• Designed and created PowerPoint slides synced to video
• Wrote extensive discussion and journaling question guides, provided transcripts, moderated message boards, produced quizzes, quotes and scripture reference documentation, designed and created related PDF downloads
• Wrote all help docs
• Assisted with strategy, development and launch of a new online media portal (video, audio, images, and PowerPoints) delivered to churches (FaithVisuals.com)

Required strong communication, writing, design and video editing skills plus an ability to create a learning environment for online users.

Internet Operations Manager

Christianity Today International

(Non-Profit; 51-200 employees; Information Technology and Services industry)

June 2000 — December 2004 (4 years 7 months)

• Led 5 content-production employees
• Managed development and production schedules
• Helped design and implement of custom CMS, managed the project through launch
• Responsible for testing, troubleshooting, and documenting development software
• Set production and content quality standards
• Collaborated with programmers and management, translating "geek speak" into actionable information
• Monitored traffic trends, server load, and uptime
• Installed and managed Lyris newsletter server
• Maintained monitoring tools to assure network performance
• Provided trend analyses for a "big picture" view of Web traffic, membership and newsletter opens/deliveries
• Resolved newsletter delivery problems, served as newsletter "postmaster"
• Actively participated in Department Head meetings, helping set tone and direction of several corporate initiatives

Required strong communication and analytical skills, writing and design skills, big-picture view, and project management skills

Project Manager, PreachingToday.com / Special Projects manager

Christianity Today International

(Non-Profit; 51-200 employees; Information Technology and Services industry)

August 1999 — June 2000 (11 months)

• Key player in delivering a communicator’s resource portal with about 20,000 members currently, each representing $80 a year in income.
• Managed multiple project timelines and deliverables for all parties for the PreachingToday.com CMS project
• Coordinated work between the programming team, the content-production team, database-designers, and an outside vender providing the CMS
• Worked closely with design team to assure quality on usability and functionality
• Wrote nearly all of the online customer support documentation
• Fielded all customer-service queries prior to hiring customer care personnel
• Designed, created, and managed the delivery of the Weekly Illustration Update newsletters

Required strong communication and analytical skills, writing skills, design skills, project management skills.

Consultant, owner

Hyperkaleo Consulting (Sole Proprietorship)

(Sole Proprietorship; Myself Only; Information Technology and Services industry)

May 1999 — August 1999 (4 months)

• Provided remote website design and management
• Provided as-needed user training
• Managed newsletter delivery and list server management
• Wrote content management system and production process documentation

Required strong communication and analytical skills, design skills, project management skills.

Internet & Online Services Analyst / Business Planning Analyst / Webmaster

General Council of the Assemblies of God

(Non-Profit; 1001-5000 employees; Religious Institutions industry)

June 1995 — April 1999 (3 years 11 months)

• Conceived, created, designed, and managed Website (from initial concept to the maintenance of nearly 2,000 pages).
• Proposed and deployed a database-enabled website with remote content management capability
• Proposed and led project to utilize a database-enabled listserv, also with remote Web management capability.
• Created long-range plans for corporate Internet presence
• Drafted administrative policy recommendations
• Managed email deliverability issues and resolved abuse complaints for domain email and corporate e-newsletters
• Trained personnel to use the Internet efficiently for research, communication, and publication
• Provided technical and cultural analyses of Internet trends
• Made software purchasing recommendations
• Provided administrative support and analyses for the Board of Administration.

Required strong communication and analytical skills, design skills, and project management skills.

Client Support Specialist

General Council of the Assemblies of God

(Non-Profit; 1001-5000 employees; Religious Institutions industry)

September 1993 — June 1995 (1 year 10 months)

• Analyzed and resolved user difficulties with office software/hardware
• Trained users on Microsoft Word, Excel, and custom in-house software
• Wrote user-focused help documentation
• Deploying a corporate software upgrade (600+ PCs)
• Provided WordBasic macro programming and troubleshooting
• Assisted with helpdesk problem-resolution and trouble-ticket logging

Required strong troubleshooting and communication skills, calm and pleasant interpersonal dynamic, and strong teaching skills.

Helpdesk Technician

General Council of the Assemblies of God

(Non-Profit; 1001-5000 employees; Religious Institutions industry)

June 1993 — September 1993 (4 months)

• Fielded computer user complaints and problems via phone and email
• Analyzed and resolved user difficulties with office software
• Logged all incoming and outgoing calls, providing detail for future analysis
• Dispatched technicians and service providers to resolve problems

Required accurate problem analysis and description, excellent communication skills, and pleasing phone manners.

Word Processing Specialist

General Council of the Assemblies of God

(Non-Profit; 1001-5000 employees; Religious Institutions industry)

January 1992 — June 1993 (1 year 6 months)

• Transcribed dictated or handwritten documents, turning them into finished presentation materials or correspondence.
• Performed light desktop publishing and advanced word processing for clients with large projects and difficult tasks.
• Provided elementary WordBasic programming assistance to office staff.

Required strong communication and production skills and advanced proofreading/editorial skills.

Advertising Expeditor

General Council of the Assemblies of God

(Non-Profit; 1001-5000 employees; Religious Institutions industry)

July 1991 — January 1992 (7 months)

• Tracked print jobs through the publishing plant
• Managed and tracked inventory used in photo shoots
• Logged and filed all photos used from advertising archives
• Provided job cost analyses for production processes
• Couriered projects between departments to facilitate workflow
• Assisted art designers on photo shoots
• Provided backup copyediting for copy writers

Assemblies of God Theological Seminary

Southwestern Assemblies of God University

Highland High School