Grizzly Adams® Privacy Policy

All of us at Grizzly Adams® appreciate your business, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated in March of 2008, describes the information we collect and how we use it.

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

Grizzly Adams® Productions, Inc.
orders@grizzlyadams.tv 
PO Box 298, Baker City, OR  97814

Information We Collect
We may collect information (including name, address, telephone number, email address and, when necessary, credit card information) when you:

• Place an order on our web site
• Return an item or make an exchange
• Inquire about our services
• Request a catalog
• Create an account at grizzlyadams.tv
• Subscribe to our email newsletter
• Are referred to us through a marketing promotion
• Participate in a marketing survey, promotion or event

We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources whose policies meet the Direct Marketing Association's privacy standards.

Using Information We Collect
At Grizzly Adams, we want to provide you with the best possible experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:

• Process and track your order
• Provide the services you request
• Contact you about the status of an order
• Send you catalogs or promotional offers we believe will be of interest to you
• Send you a Grizzly Adams promotional invitation or other email
• Identify your product and service preferences
• Customize our communications to you
• Improve our merchandise selection and customer service

From time to time, we make our mailing list (names and addresses only) available to carefully screened companies whose products we believe will be of interest to you and whose privacy practices meet the Direct Marketing Association's privacy standards. We do not share email addresses for this purpose. If you prefer that we do not share any information with these companies, please contact us at orders@grizzlyadams.com. 

How We Use Email
When you provide us your email address, we may send you emails necessary to process your order, respond to a request, provide customer service, or promote products or services. For example, after you place an order at www.grizzlyadams.com, you will receive an email confirmation.
It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each promotional email that we send out.

Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and email address), please contact us at orders@grizzlyadams.com. A limited amount of purchase information may also be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.

Security
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.