Purchases of Dell products and services are governed by one of the following terms and conditions. Please review carefully.
U.S. Terms and Conditions of Sale -- Direct (Applies to all direct purchases-by internet, phone, or Dell Direct Store) [en español]
Retail Purchaser End User Agreement (Applies to all purchases from retail sellers, including QVC, Costco, Sam's Club and Wal-Mart)
Terms and Conditions of Sale for Persons or Entities Purchasing to Resell (Applies to all purchases of products that buyer intends to resell to others)
Site Terms (Governs use of Dell's web site)
U.S. Terms and Conditions of Sale - Direct (Applies to all direct purchases-by internet, phone, or Dell Direct Store)
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. THIS DOCUMENT CONTAINS A DISPUTE RESOLUTION CLAUSE.
These terms and conditions ("Agreement") apply to your purchase of products and/or services and support ("Product") sold in the United States by Dell, including its affiliates or subsidiaries. By accepting delivery of the Product, you accept and are bound to the terms and conditions of this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell and return your purchase pursuant to Dell's Return Policy. See: http://www.dell.com/policy/legal/warranty.htm THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO THE TRANSACTION.
Other Documents. This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both you and Dell. If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with your Product, information about your purchase may be obtained at https://support.dell.com/dellcare/Invoice.aspx or by contacting your sales representative. Payment Terms; Orders; Quotes; Interest. Terms of payment are within Dell's sole discretion, and unless otherwise agreed to by Dell, payment must be received by Dell prior to Dell's acceptance of an order. Payment for the products will be made by credit card, wire transfer, or some other prearranged payment method unless credit terms have been agreed to by Dell. Invoices are due and payable within the time period noted on your invoice, measured from the date of the invoice. Dell may invoice parts of an order separately. Your order is subject to cancellation by Dell, in Dell's sole discretion. Unless you and Dell have agreed to a different discount, Dell's standard pricing policy for Dell-branded systems, which include both hardware and services in one discounted price, allocates the discount off list price applicable to the service portion of the system to be equal to the overall calculated percentage discount off list price on the entire system. Dell is not responsible for pricing, typographical, or other errors in any offer by Dell and reserves the right to cancel any orders resulting from such errors. Shipping Charges; Taxes; Title; Risk of Loss. Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Title to products passes from Dell to Customer on shipment from Dell's facility. Loss or damage that occurs during shipping by a carrier selected by Dell is Dell's responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify Dell within 21 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged. Unless you provide Dell with a valid and correct tax exemption certificate applicable to your purchase of Product and the Product ship-to location, you are responsible for sales and other taxes associated with the order. Shipping dates are estimates only. Warranties. THE LIMITED WARRANTIES APPLICABLE TO DELL-BRANDED HARDWARE PRODUCT CAN BE FOUND AT http://www.dell.com/policy/legal/warranty.htm OR IN THE DOCUMENTATION DELL PROVIDES WITH DELL-BRANDED PRODUCT. DELL MAKES NO WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED PRODUCT, SERVICE, MAINTENANCE OR SUPPORT. SUCH PRODUCT, SOFTWARE, SERVICE, MAINTENANCE OR SUPPORT IS PROVIDED BY DELL "AS IS" AND ANY THIRD-PARTY WARRANTIES, SERVICES, MAINTENANCE AND SUPPORT ARE PROVIDED BY THE ORIGINAL MANUFACTURER OR SUPPLIER, NOT BY DELL. DELL MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE DELL-BRANDED WARRANTY OR SERVICE DESCRIPTION IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR ACKNOWLEDGEMENT. DELL-BRANDED WARRANTIES AND SERVICES ARE EFFECTIVE ON PAYMENT IN FULL, AND DELL IS NOT OBLIGATED TO HONOR ANY WARRANTY OR PROVIDE SERVICE UNTIL DELL RECEIVES PAYMENT IN FULL. DELL MAY REQUEST CANCELLATION OF THIRD-PARTY-BRANDED SOFTWARE LICENSES, SERVICES, MAINTENANCE OR SUPPORT IF DELL DOES NOT RECEIVE PAYMENT. IF YOU PURCHASE THIRD-PARTY-BRANDED PRODUCT, SERVICES, MAINTENANCE, OR SUPPORT, ADDITIONAL THIRD-PARTY TERMS AND CONDITIONS MAY APPLY. Software. All software is provided subject to a license agreement and you agree that you will be bound by such license agreement in addition to these terms. Title to software remains with the applicable licensor(s). Return Policies; Exchanges. Dell's return policy can be found at http://www.dell.com/policy/legal/warranty.htm and you agree to those terms. You must contact us directly before you attempt to return Product to obtain a Return Material Authorization Number for you to include with your return. You must return Product to us in their original or equivalent packaging. You are responsible for risk of loss, shipping and handling fees for returning or exchanging Product. Additional fees may apply. If you fail to follow the return or exchange instructions and policies provided by Dell, Dell is not responsible for Product that is lost, damaged, modified or otherwise processed for disposal or resale. At Dell's discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing. Changed or Discontinued Product. Dell's policy is one of ongoing update and revision. Dell may revise and discontinue Product at any time without notice to you and this may affect information saved in your online "cart." Dell will ship Product that has the functionality and performance of the Product ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible. Parts used in repairing or servicing Product may be new, equivalent-to-new, or reconditioned. Service and Support. Service offerings may vary from Product to Product. In addition to these terms and conditions, Dell and/or your third-party service provider may provide such service and support to you in the United States in accordance with the term and conditions located at http://www.dell.com/service_contracts or as otherwise delivered to you. Dell and/or your third-party service provider may in their discretion revise their general and optional service and support programs and the terms and conditions that govern them without prior notice to you. Dell has no obligation to provide service or support until Dell has received full payment for the Product or service/support contract you purchased. Dell is not obligated to provide third-party branded service or support, or service or support for any products or services that you purchased through a third-party and not Dell. It is your responsibility to backup all existing data, software, and programs before receiving services or support (including telephone support). Dell and/or your third-party service provider will have no liability for loss or recovery of data, programs or loss of use of system(s) arising out of the services or support or any act or omission, including negligence, by Dell or your-third-party service provider. Dell and/or your third-party service provider is not permitted by law to copy pirated or copyrighted materials or to copy or handle illegal data. Prior to Dell and/or your third-party service provider providing service or support, you represent that your system(s) does not contain illegal files or data. You also represent that you own the copyright or have a license to make copies to all files on your system and do not have any data that would cause Dell to be liable for copyright infringement if those files were copied by Dell and/or your third-party service provider. Limitation of Liability. DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE. Not For Resale or Export. You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying only for your own internal use only, and not for resale or export. Dell has separate terms and conditions governing resale of Product by third parties and transactions outside the United States. Terms and conditions for resale are located at: www.dell.com/policy/legal/termsofsale.htm. Governing Law. THE PARTIES AGREE THAT THIS AGREEMENT, ANY SALES THERE UNDER, OR ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL arising from or relating to this agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this agreement, Dell's advertising, or any related purchase SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO CONFLICTS OF LAW. Binding Arbitration. ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its agents, employees, principals, successors, assigns, affiliates (collectively for purposes of this paragraph, "Dell") arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), Dell's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at http://www.arb-forum.com
, or via telephone at 1-800-474-2371). In the event of any inconsistency or conflict between NAF Code of Procedure and this Agreement, this Agreement shall control. The arbitration will be limited solely to the dispute or controversy between customer and Dell. NEITHER CUSTOMER NOR DELL SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The individual (non-class) nature of this dispute provision goes to the essence of the parties' arbitration agreement, and if found unenforceable, the entire arbitration provision shall not be enforced. This transaction involves interstate commerce, and this provision shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Dell will be responsible for paying any individual customer arbitration fees. If any customer prevails on any claim that affords the prevailing party attorneys' fees, or if there is a written agreement providing for fees, the Arbitrator may award reasonable fees to the prevailing party, under the standards for fee shifting provided by law. Otherwise, each party shall pay for its own costs and attorneys' fees, if any. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.
(REV 03/17/08)
Retail Purchaser End User Agreement (Applies to all purchases from retail sellers, including QVC, Costco, Sam's Club and Wal-Mart)
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOU. THIS DOCUMENT CONTAINS A BINDING ARBITRATION CLAUSE.
This Retail Purchaser End User Agreement ("Agreement") governs your retail purchase and use of products and/or services and support ("Product") sold in the United States by Dell, including its affiliates or subsidiaries. BY PURCHASING AND USING THE PRODUCT, YOU ("CUSTOMER") AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT USE THE PRODUCT, AND RETURN THE PRODUCT TO YOUR PLACE OF PURCHASE (subject to its return policy).
Other Documents. This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both you and Dell. Warranties. THE LIMITED WARRANTIES APPLICABLE TO DELL-BRANDED HARDWARE PRODUCT CAN BE FOUND AT http://www.dell.com/policy/legal/warranty.htm OR IN THE DOCUMENTATION FOUND WITH YOUR DELL-BRANDED PRODUCT. DELL MAKES NO WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED PRODUCT, SERVICE, MAINTENANCE OR SUPPORT. SUCH PRODUCT, SOFTWARE, SERVICE, MAINTENANCE OR SUPPORT IS PROVIDED BY DELL "AS IS" AND ANY THIRD-PARTY WARRANTIES, SERVICES, MAINTENANCE AND SUPPORT ARE PROVIDED BY THE ORIGINAL MANUFACTURER OR SUPPLIER, NOT BY DELL. DELL MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE DELL-BRANDED WARRANTY OR SERVICE DESCRIPTION IN EFFECT ON THE DATE OF THE PURCHASE OF YOUR PRODUCT. DELL-BRANDED WARRANTIES AND SERVICES ARE EFFECTIVE WHEN YOU HAVE TRANSFERRED THE OWNERSHIP OF THE PRODUCT INTO YOUR NAME, ALTHOUGH THE WARRANTY PERIOD COMMENCES ON THE DATE OF THE PURCHASE. YOU MAY FIND THE INSTRUCTIONS FOR HOW TO TRANSFER OWNERSHIP INTO YOUR NAME IN THE DOCUMENTATION FOUND WITH YOUR COMPUTER OR BY VISITING http://www.dell.com/register. LIKE YOUR USE OF THE PRODUCT, TRANSFERRING OWNERSHIP OF THE PRODUCT INTO YOUR NAME EXPRESSES YOUR INTENT TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU PURCHASE THIRD-PARTY-BRANDED PRODUCT, SERVICES, MAINTENANCE, OR SUPPORT ADDITIONAL THIRD-PARTY TERMS AND CONDITIONS MAY APPLY. Software. All software is provided subject to a license agreement and you agree that you will be bound by such license agreement in addition to these terms. Title to software remains with the applicable licensor(s). Return Policies; Exchanges. Returns and exchanges are governed by the policies of the retailer where you purchased the Product. Service and Support. Service offerings may vary from Product to Product. In addition to this Agreement's terms and conditions, Dell and/or your third-party service provider may provide such service and support to you in the United States in accordance with the terms and conditions located at http://www.dell.com/service_contracts or as otherwise delivered to you. Dell and/or your third-party service provider may in their discretion revise their general and optional service and support programs and the terms and conditions that govern them without prior notice to you. Dell has no obligation to provide service or support until Dell has received full payment for the service/support contract you purchased. Dell is not obligated to provide third-party branded service or support, or service or support for any products or services that you purchased through a third-party and not Dell. It is your responsibility to backup all existing data, software, and programs before receiving services or support (including telephone support). Dell and/or your third-party service provider will have no liability for loss or recovery of data, programs or loss of use of system(s) arising out of the services or support or any act or omission, including negligence, by Dell or your third-party service provider. Neither Dell nor your third-party service provider is permitted by law to copy pirated or copyrighted materials or to copy or handle illegal data. Prior to Dell and/or your third-party service provider providing service or support, you represent that your system(s) does not contain illegal files or data. You also represent that you own the copyright or have a license to make copies to all files on your system and do not have any data that would cause Dell to be liable for copyright infringement if those files were copied by Dell and/or your third-party service provider. Parts used in repairing or servicing Product may be new, equivalent-to-new, or reconditioned. Limitation of Liability. DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT YOU PAID FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE. Not For Resale or Export. You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying for your own internal use only, and not for resale or export. Dell has separate terms and conditions governing resale of Product by third parties and transactions outside the United States. Terms and conditions for resale are located at: www.dell.com/policy/legal/termsofsale.htm. Governing Law. THE PARTIES AGREE THAT THIS AGREEMENT, THE PURCHASE AND USE OF THE PRODUCT, OR ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement, Customer's purchase or use of the Product, Dell's advertising, or any related purchase SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO CONFLICTS OF LAW. Binding Arbitration. ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, ITS AGENTS, EMPLOYEES, PRINCIPALS, SUCCESSORS, ASSIGNS, AFFILIATES (COLLECTIVELY FOR PURPOSES OF THIS PARAGRAPH, "DELL") arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), Customer's purchase or use of the Product, Dell's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at http://www.arb-forum.com, or via telephone at 1-800-474-2371). In the event of any inconsistency or conflict between NAF Code of Procedure and this Agreement, this Agreement shall control. The arbitration will be limited solely to the dispute or controversy between Customer and Dell. NEITHER CUSTOMER NOR DELL SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The individual (non-class) nature of this dispute provision goes to the essence of the parties' arbitration agreement, and if found unenforceable, the entire arbitration provision shall not be enforced. This transaction involves interstate commerce, and this provision shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Dell will be responsible for paying any individual customer arbitration fees. If any Customer prevails on any claim that affords the prevailing party attorneys' fees, or if there is a written agreement providing for fees, the Arbitrator may award reasonable fees to the prevailing party, under the standards for fee shifting provided by law. Otherwise, each party shall pay for its own costs and attorneys' fees, if any. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.
(REV 3/25/08)
Terms and Conditions of Sale for Persons or Entities Purchasing to Resell (applies to all purchases of Products that buyer intends to resell to others)
PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOU.
These terms and conditions ("Agreement") apply to your purchase and resale of computer systems, related products, services, and support in the United States or Canada ("Products") by the Dell entity named on your invoice ("Dell") or on other documents provided to you by Dell. This Agreement does not apply to you if you are buying for your own end use. By accepting delivery of the Products, you agree to be bound by and accept the terms and conditions of this Agreement. These terms and conditions are subject to change at any time in Dell's sole discretion without prior written notice. If you do not wish to be bound by this Agreement, you must promptly notify Dell. Products must remain in the boxes in which they were shipped and you must notify us immediately to arrange a Product return, for which YOU WILL BE RESPONSIBLE FOR SHIPPING & HANDLING CHARGES. ADDITIONAL RETURN OR RESTOCKING FEES MAY APPLY. THIS AGREEMENT SHALL APPLY UNLESS YOU HAVE A SEPARATE WRITTEN AGREEMENT WITH DELL.
Other Documents. This Agreement may NOT be altered, supplemented or amended by the use of any other document(s) unless otherwise agreed to in a separate written agreement signed by both you and Dell. If you do not receive an invoice or acknowledgement in the mail or with your Product, information about your purchase may be obtained at support.dell.com/DellCare/Index.aspx (or in Canada at www.dell.ca/support) or by contacting your sales representative. Reselling. You may resell Products to end-users approved by Dell, in Dell's sole discretion, only after you have added value to the Products through the addition of hardware, software, or services. Approval by Dell shall not be deemed from the sale of Product to you. You may not resell to end-users outside the country or territory covered by the Dell entity from which you purchased your Product. You may not resell to Consumer, Education, Healthcare, Federal, State, Provincial or Local or other Public-sector customers, or to distributors or third-party sales agents, and you may not remarket or resell through retail storefronts or auction-type web sites. This Agreement is not exclusive. Dell may market Products to any third-party directly or indirectly without any obligation or liability to you. This Agreement does not guarantee that you will make any sales of the Products. You determine or set your resale Product pricing. Dell reserves the right to restrict or prohibit your participation in certain promotions, and to add, modify, or discontinue pricing, Products, or parts. Dell may require you to meet additional obligations not outlined herein, which will be disclosed to you prior to your purchase of Products. You will provide Dell such information and reports as may reasonably be requested by Dell. Trademarks; Copyrights. You may use the "Dell" name and Dell's product names solely for the purpose of accurately identifying the Dell-branded Products you market or sell under this Agreement. You agree to change or correct, at your own expense, any material or activity that Dell decides is inaccurate, objectionable or misleading, or a misuse of Dell's name, trademarks, service marks, or Dell's logos or copyrighted works. You may not use the Dell name or Dell's product names for any other purpose. You may not use other Dell trademarks or service marks, or Dell's logos or copyrighted works, at any time. You are prohibited from referring to yourself as an authorized reseller of Dell, implying that you and Dell are legal partners, creating the impression that Dell is affiliated with you or has sponsored, authorized, approved or endorsed your business, or any offer or any marketing, advertising, or promotion thereof in any manner other than that provided expressly by the terms of the PartnerDirect program. You may not register or use any domain name or business name containing or confusingly similar to any name or mark of Dell's. You will clearly and prominently identify yourself in all offers and advertising, marketing, and promotional materials relating to this Agreement. Quotes; Orders; Payment Terms; Interest. Payment terms are within Dell's sole discretion. You agree not to violate the terms of any offer or concession made available by Dell. Dell may invoice or ship parts of an order separately. Dell reserves the right to cancel an order or transaction, in whole or in part. If you breach the provisions of this Agreement or the terms of any offer, Dell may charge or re-debit your account or credit card the full list price for your purchase (in lieu of a discounted or special price included in the offer). You agree to pay interest on all past-due sums at the highest rate allowed by law. You hereby grant Dell, and Dell hereby retains, a purchase money security interest and lien on any and all of your rights, title, and interest in Products, wherever located, and all replacements or proceeds of the Products, until the invoice for the applicable Products is paid in full, including any late charges and costs of collection. You consent to Dell''s use of this Agreement, as well as Product invoices, as financing statements for protecting this security interest and appoint Dell as your agent for service of process. Unless you and Dell have agreed to a different discount, Dell's standard pricing policy for Dell-branded systems, which include both hardware and services in one discounted price, allocates the discount off list price applicable to the service portion of the system to be equal to the overall calculated percentage discount off list price on the entire system. Shipping Charges; Taxes. Shipping dates provided by Dell are estimates only. Shipping and handling are additional and will be shown on the invoice(s) or other documentation. Loss or damage that occurs during shipping by a carrier selected by Dell is Dell's responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. Unless you provide Dell with a valid and correct tax-exemption certificate applicable to the Product ship-to location at the time of purchase, you will be responsible for sales, goods, and services, and all other taxes and fees associated with the order, however designated, except for Dell's franchise taxes and taxes on Dell's net income. Title; Risk of Loss; Insurance. Title to products passes from Dell to you on shipment from Dell's facility or third-party manufacturer's facility. Title to software will remain with the applicable licensor(s). You will maintain comprehensive general liability, including products liability, insurance in an amount appropriate for your business, but in no event less than $1,000,000.00 (US) with an insurance company having a Best rating of A. Upon Dell's request, you will provide to Dell a certificate of such insurance (including any new or amended certificates of insurance) and/or name Dell as an additional insured. Warranties. DELL MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN THIS SECTION AND IN DELL'S APPLICABLE LIMITED WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP, OR ACKNOWLEDGEMENT FOUND AT www.dell.com/warranty OR THE DOCUMENTATION PROVIDED WITH THE PRODUCT(S). DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OR CONDITIONS OF NONINFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES BY DELL FOR NON-DELL BRANDED PRODUCTS, SERVICE, OR SOFTWARE PRODUCTS. ALL SUCH PRODUCTS ARE PROVIDED BY DELL "AS IS." NO REVISION IN LIMITED WARRANTIES WILL AFFECT PRODUCTS ALREADY ORDERED BY YOU. Additional Remedies & Responsibilities. DELL RESERVES THE RIGHT TO DISCONTINUE OR OTHERWISE VOID ANY WARRANTY, SERVICE, MAINTENANCE, OR SUPPORT IT OFFERS IN WHOLE OR IN PART. DELL MAY REQUEST CANCELLATION OF THIRD PARTY-BRANDED SOFTWARE LICENSES, SERVICES, MAINTENANCE, OR SUPPORT IF DELL DOES NOT RECEIVE PAYMENT. IF YOU PURCHASE THIRD-PARTY-BRANDED PRODUCTS, SERVICES, MAINTENANCE, OR SUPPORT, ADDITIONAL THIRD-PARTY TERMS AND CONDITIONS MAY APPLY. YOU SHALL BE SOLELY RESPONSIBLE FOR ANY AND ALL REPRESENTATIONS AND OMISSIONS YOU MAKE OR FAIL TO MAKE TO YOUR CUSTOMERS OR TO THE PUBLIC. YOU WILL INFORM YOUR CUSTOMERS OF DELL'S RIGHTS AND YOUR OBLIGATIONS UNDER THIS AGREEMENT. Software. All software is provided subject to the license agreement that is provided with the Product. You agree that you and your customers will be bound by such license agreement. No Returns. All sales are final. Neither you nor your customers may return Products to Dell. Products. Dell's policy is one of ongoing Product update and revision. Dell may revise and discontinue Products at any time without notice to you. Dell will ship Products that have the functionality and performance of the Products ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible. The parts and assemblies used in building Products and spare parts are selected from new, equivalent-to-new, or reconditioned parts and assemblies. Limitation of Liability. DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, LOST PROFITS, LOSS OF BUSINESS, YOUR BREACH OF THIS AGREEMENT, OR THE PROVISION OF SERVICES OR SUPPORT. DELL WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT OR ON OUR WEB SITE TO THE CONTRARY, DELL IS NOT RESPONSIBLE FOR INFORMATION OR DATA YOU PROVIDE TO US UNLESS YOU HAVE A SEPARATE WRITTEN AGREEMENT TO THE CONTRARY. YOU AGREE THAT FOR ANY LIABILITY ARISING FROM OR RELATED TO THE PURCHASE OF ANY PRODUCTS, DELL IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT INVOICED BY DELL FOR THE RESPECTIVE PRODUCTS. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE. Service and Support. Service offerings may vary from product to product. In addition to these terms and conditions, Dell or your third-party service provider may provide such service and support to you in the United States or Canada in accordance with the terms and conditions located at www.dell.com/servicecontracts (in Canada at www.dell.ca/servicecontracts) or as otherwise delivered to you. Dell or your third-party service provider may at its discretion, revise its general and optional service or support programs and the terms and conditions that govern those programs without prior notice to you. DELL HAS NO OBLIGATION TO PROVIDE SERVICE OR SUPPORT TO YOU OR YOUR CUSTOMERS UNTIL DELL HAS RECEIVED FULL PAYMENT FOR THE PRODUCT OR SERVICES/SUPPORT CONTRACT THAT YOU PURCHASED. Dell is not obligated to provide third-party-branded service or support, or service or support for any product or services that you purchased through a third-party and not from Dell. It is your responsibility to back-up all existing data, software, and programs before receiving service or support (including telephone support). Dell or your third-party service provider will have no liability for loss or recovery of data, programs, or loss of use of system(s) arising out of the services or support or any act or omission, including negligence, by Dell or your-third-party service provider. Dell or your third-party service provider is not permitted by law to copy pirated or copyrighted materials or to copy or handle illegal data. Prior to Dell's or your third-party service provider's providing service or support, you represent that your system does not contain illegal files or data. You also represent that you own the copyright or have a license to make copies to all files on your system and that you do not have any data that would cause Dell to be liable for copyright infringement if those files were copied by Dell or your third-party service provider. To transfer service, contact Dell's customer service or go to support.dell.com/DellCare/Index.aspx (in Canada at www.dell.ca/support). Your Indemnity to Dell. To the fullest extent permitted by law, you will indemnify, defend, and hold harmless Dell, including Dell's officers, directors, agents, employees, subsidiaries, affiliates, parents, successors and assigns, from any claim, demand, cause of action, debt, or liability (including reasonable attorneys' or legal fees, expenses, and court costs) that relates to: (a) your modification of or addition to Product(s); (b) your breach of this Agreement; (c) your omission, misrepresentation, or negligence; and (d) damage to a third party by the Products sold by you to the extent such claim is based on (i) your modification of or addition to the Products, misuse or abuse of the Products, negligence, or breach of any provision in this Agreement; (ii) your failure to abide by all applicable laws, rules, regulations, and orders that affect the Products; (iii) your omission, misrepresentation, or negligence; or (iv) intentional harm to any person or property caused by you. Indemnified claims, debts, and liabilities include the amount of any discount in price or concession that is made available by Dell to you. Dispute Resolution. The parties will attempt to resolve any claim, dispute, or controversy (whether in contract, tort or otherwise) against Dell, its agents, employees, successors, assigns, or affiliates (collectively for purposes of this paragraph, "Dell") arising out of or relating to this Agreement, Dell's advertising, or any related purchase (a "Dispute") through face-to-face negotiation with persons fully authorized to resolve the Dispute or through mediation utilizing a mutually agreeable mediator, rather than through litigation. If the parties are unable to resolve the Dispute through negotiation or mediation within a reasonable time after written notice from one party to the other that a Dispute exists, the Dispute will be settled by binding arbitration in accordance with the then current CPR Rules for Non-Administered Arbitration. The Arbitration will be conducted before three (3) independent and impartial arbitrators. Dell will appoint one (1) arbitrator and the other party or parties will appoint one (1) arbitrator. The two (2) appointed arbitrators will then select a third arbitrator, who shall be the presiding arbitrator. The arbitration hearing shall take place in Austin, Texas and will be governed by the United States Federal Arbitration Act to the exclusion of any inconsistent state laws. The arbitrators shall base their award on the terms of this Agreement, and will follow the law and judicial precedents that a United States District Judge sitting in the Western District of Texas would apply to the Dispute. (For Canadian entities: the arbitration hearing shall take place in Toronto, Ontario and will be governed by the Arbitration Act of Ontario and the applicable laws of Ontario and Canada.) The arbitrators shall render their award in writing and will include the findings of fact and conclusion of law upon which their award is based. Judgment upon the arbitration award may be entered by any court of competent jurisdiction. The existence or results of any negotiation, mediation, or arbitration will be treated as confidential. Notwithstanding the foregoing, either party will have the right to obtain from a court of competent jurisdiction a temporary restraining order, preliminary injunction, or other equitable relief to preserve the status quo or prevent irreparable harm, although the merits of the underlying Dispute will be resolved in accordance with this paragraph. Independent Contractors. No provision of this Agreement will or shall be deemed to create a partnership, joint venture, or other combination between Dell and you. You and Dell are independent contractors. Neither party will make any warranties or representations or assume any obligations on the other party's behalf. Neither party is or will claim to be a legal representative, partner, franchisee, agent, or employee of the other party. Each party is responsible for the amounts it incurs arising from this Agreement and for the direction and compensation, and is liable for the actions of, its employees and subcontractors. Governing Law. THE PARTIES AGREE THAT THIS AGREEMENT, ANY SALES THERE UNDER, OR ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL arising from or relating to this agreement, its interpretation, or the breach, termination, or validity thereof, the relationships which result from this agreement, Dell's advertising, or any related purchase SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS (OR FOR CANADIAN ENTITIES, THE PROVINCE OF ONTARIO), WITHOUT REGARD TO CONFLICTS-OF-LAWS RULES. Export. You acknowledge that the purchased goods licensed or sold under this Agreement, and the transaction contemplated by this Agreement, which may include technology and software, are subject to the customs and export control laws and regulations of the United States ("U.S.") or Canada and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured or received. You acknowledge that it is your sole responsibility to comply with and abide by those laws and regulations. Further, under U.S. law, the goods shipped pursuant to this Agreement may not be sold, leased, or otherwise transferred to restricted countries or utilized by restricted end-users or an end-user engaged in activities related to weapons of mass destruction, including without limitation, activities related to the design, development, production or use of nuclear weapons, materials, or facilities, missiles or the support of missile projects, and chemical or biological weapons. You agree not to provide any written regulatory certifications or notifications on behalf of Dell. Dell has not tested Products for use in high-risk activities including but not limited to any life sustaining, chemical, or mission critical use. DELL WILL NOT HAVE ANY LIABILITY FOR ANY DAMAGES ARISING FROM THE USE OF THE PRODUCTS IN ANY HIGH RISK ACTIVITY, INCLUDING BUT NOT LIMITED TO THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, MEDICAL SYSTEMS, LIFE SUPPORT, OR WEAPONS SYSTEMS. Headings. The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived there from. If any provision of this Agreement is void or unenforceable, the remainder of this Agreement will remain in full force and will not be terminated. Neither party will be liable for any delay resulting from circumstances or causes beyond the party's reasonable control. Language. The parties confirm that it is their wish that this Agreement, as well as other documents relating to this Agreement, including all notices, have been and will be drawn up in the English language only. Les parties aux présentes confirment leur volonté que cette convention, de même que tous les documents, y compris tout avis, qui s'y rattachent, soient rédiges en langue anglaise.
(REV 02/28/2008)
Términos y condiciones de venta en los Estados Unidos
LEA ESTE DOCUMENTO DETENIDAMENTE. CONTIENE INFORMACIÓN MUY IMPORTANTE ACERCA DE SUS DERECHOS Y OBLIGACIONES, ADEMÃS DE LAS LIMITACIONES Y EXCLUSIONES APLICABLES. ESTE DOCUMENTO CONTIENE UNA CLÃUSULA DE RESOLUCIÓN DE DISPUTAS.
Estos términos y condiciones ("Acuerdo") se aplican a la compra de productos y/o servicios y soporte vendidos en los Estados Unidos por Dell, incluso afiliados. Mediante la aceptación de la entrega del Producto, usted acepta y está obligado a cumplir los términos y condiciones de este Acuerdo. Si no desea verse obligado a cumplir los términos de este Acuerdo, debe informar a Dell y devolver su compra en conformidad con la PolÃtica de devoluciones de Dell. (Consulte: http://www.dell.com/policy/legal/warranty.htm.) ESTE ACUERDO SE APLICARà A MENOS QUE (I) TENGA UN ACUERDO DE COMPRA DIFERENTE CON DELL, EN CUYO CASO SE REGIRà POR DICHO ACUERDO; O (II) SE APLIQUEN OTROS TÉRMINOS Y CONDICIONES DE DELL A LA TRANSACCIÓN.
Otros documentos. Este Acuerdo NO se podrá modificar, complementar ni enmendar mediante el uso de cualquier otro(s) documento(s) a no ser que se acuerde asà por escrito en un acuerdo firmado por usted y Dell. Si no recibe ninguna factura o reconocimiento en el correo, a través del correo electrónico o con el Producto, puede obtener información acerca de su compra en la página https://support.dell.com/dellcare/Invoice.aspx o poniéndose en contacto con el representante de ventas. Términos de pago; Pedidos; Presupuestos; Interés. Los términos de pago se realizan según Dell crea conveniente, y a no ser que Dell acuerde lo contrario, Dell debe recibir el pago antes de la aceptación de un pedido por parte de Dell. El pago de los productos se realizará mediante tarjeta de crédito, transferencia bancaria o algún otro método de pago concertado de antemano a no ser que Dell haya aceptado condiciones de crédito. Las facturas son vencidas y pagaderas en el perÃodo de tiempo que se indica en la factura, a partir de la fecha de la factura. Dell puede facturar partes de un pedido por separado. Su pedido está sujeto a cancelación por parte de Dell, según Dell crea conveniente. A no ser que Dell haya acordado un descuento diferente, la polÃtica de precios estándar de Dell para los sistemas de marca Dell, que incluyen tanto hardware como servicios en un precio descontado, asignará el descuento de la lista de precios aplicable a la porción de servicio del sistema que sea igual al porcentaje de descuento general calculado sobre todo el sistema. Dell no se hace responsable de los errores en los precios, tipográficos u de otro tipo en las ofertas de Dell, y se reserva el derecho de cancelar cualquier pedido a consecuencia de esos errores. Gastos de envÃo; Impuestos; TÃtulo; Riesgo de pérdida. Los gastos de envÃo y manipulación son adicionales a menos que se indique expresamente lo contrario en el momento de la venta. El tÃtulo de los productos pasa de Dell al Cliente una vez se envÃan desde las instalaciones de Dell. Si los productos se pierden o dañan durante el envÃo por un transportista seleccionado por Dell será responsabilidad de Dell. Si los productos se pierden o dañan durante el envÃo por un transportista seleccionado por usted será responsabilidad suya. Debe informar a Dell en un perÃodo de 21 dÃas a partir de la fecha de la factura o reconocimiento si cree que falta alguna parte de su compra, o bien ésta no es correcta o está dañada. A menos que proporcione a Dell un certificado válido y correcto de exención de impuestos aplicable a su compra del Producto y la ubicación de envÃo del Producto, usted es responsable de los impuestos de venta u otros impuestos asociados con el pedido. Las fechas de envÃo son sólo aproximadas. GarantÃas. LAS GARANTÃAS LIMITADAS APLICABLES A LOS PRODUCTOS DE HARDWARE DE MARCA DELL SE PUEDEN ENCONTRAR EN http://www.dell.com/policy/legal/warranty.htm O EN LA DOCUMENTACIÓN QUE DELL PROPORCIONA CON LOS PRODUCTOS DE MARCA DELL. DELL NO HACE NINGUNA GARANTÃA DE LOS SERVICIOS O SOFTWARE, NI DE LOS PRODUCTOS, SERVICIOS, MANTENIMIENTO O SOPORTE QUE NO SEA DE MARCA DELL. DICHO PRODUCTOS, SOFTWARE, SERVICIOS, MANTENIMIENTO O SOPORTE LOS PROPORCIONA DELL "TAL CUAL" Y CUALQUIER GARANTÃA, SERVICIOS, MANTENIMIENTO Y SOPORTE DE TERCEROS LOS PROPORCIONA EL FABRICANTE O PROVEEDOR ORIGINAL, NO DELL. DELL NO HACE NINGUNA GARANTÃA EXPLÃCITA EXCEPTO LA QUE SE INDICA EN LA DESCRIPCIÓN DE SERVICIOS O LA GARANTÃA DE MARCA DELL APLICABLE DE DELL EN VIGOR EN LA FECHA DE LA FACTURA, HOJA DE EMBALAJE O RECONOCIMIENTO. LAS GARANTÃAS Y LOS SERVICIOS DE MARCA DELL SERÃN VIGENTES EN EL MOMENTO CUANDO DELL RECIBA EL PAGO COMPLETO, Y DELL NO TIENE LA OBLIGACIÓN DE CUMPLIR CON DICHA GARANTÃA O PROPORCIONAR SERVICIO HASTA QUE DELL RECIBA EL PAGO COMPLETO. DELL PODRà SOLICITAR LA CANCELACIÓN DE LICENCIAS DE SOFTWARE, SERVICIOS, MANTENIMIENTO O SOPORTE DE OTRAS MARCAS SI DELL NO RECIBE EL PAGO. SI ADQUIERE PRODUCTOS, SERVICIOS, MANTENIMIENTO O SOPORTE DE OTRA MARCA ES POSIBLE QUE SE APLIQUEN TÉRMINOS Y CONDICIONES ADICIONALES DE TERCEROS. Software. Todo el software se proporciona sujeto a un contrato de licencia y usted acepta que se regirá por dicho contrato de licencia además de estos términos. El tÃtulo del software permanecerá con el (los) otorgante(s) de la licencia. PolÃticas de devoluciones; Cambios. Puede encontrar la polÃtica de devoluciones de Dell en la página http://www.dell.com/policy/legal/warranty.htm, y usted acepta estos términos. Debe ponerse en contacto con nosotros directamente antes de intentar devolver el Producto para obtener un Número de Autorización de Devolución de Material (RMA) para que lo incluya con su devolución. Debe devolvernos el Producto en su embalaje original u otro equivalente. Usted es responsable del riesgo de pérdida y de los cargos de envÃo y manipulación por devolver o cambiar el Producto. Se pueden aplicar cargos adicionales. Si no sigue las instrucciones de devolución o cambio y las polÃticas proporcionadas por Dell, Dell no se hará responsable de ningún Producto perdido, dañado, modificado o procesado de alguna manera para su eliminación o reventa. Según Dell crea conveniente, el crédito por las devoluciones parciales puede ser inferior a los precios de los componentes individuales o de la factura debido a precios promocionales o por paquetes. Producto cambiado o descontinuado. La polÃtica de Dell se actualiza y revisa constantemente. Dell puede revisar y descontinuar el Producto en cualquier momento sin avisarle y esto puede afectar a la información guardada en su "carro" en lÃnea. Dell enviará un Producto que tenga la funcionalidad y rendimiento del Producto solicitado, pero es posible que haya cambios entre lo que se envÃa y lo que se describe en una hoja de especificaciones o catálogo. Las piezas utilizadas en la reparación o mantenimiento del Producto pueden ser nuevas, equivalentes a nuevas o reacondicionadas. Servicio y Soporte. Las ofertas de servicio pueden variar en función del Producto. Además de estos términos y condiciones, Dell y/o su proveedor de servicios de terceros puede proporcionarle dicho servicio y soporte en los Estados Unidos de acuerdo con los términos y condiciones que se encuentran en http://www.dell.com/service_contracts o como se le entregaron. Dell y/o su proveedor de servicios de terceros pueden, según les convenga, revisar sus programas de servicio y soporte general y opcional y los términos y condiciones que lo rigen sin avisarle previamente. Dell no tiene ninguna obligación de proporcionar servicio o soporte hasta que no haya recibido el pago completo por el Producto o el contrato de servicio/soporte que ha adquirido. Dell no está obligado a proporcionar servicio o soporte de otras marcas, ni servicio o soporte por productos y servicios que haya adquirido mediante un tercero y no a través de Dell. Es responsabilidad suya realizar una copia de seguridad de todos los datos, software y programas existentes antes de recibir servicios o soporte (incluido el soporte telefónico). Dell y/o su proveedor de servicios de terceros no tendrá ninguna responsabilidad por la pérdida o la recuperación de datos, programas o la pérdida de uso de los sistemas que surja de los servicios o soporte o de cualquier acto u omisión, incluida la negligencia, por parte de Dell o de su proveedor de servicios de terceros. Dell y/o su proveedor de servicios de terceros no puede, por ley, copiar materiales pirateados o con copyright ni copiar o manejar datos ilegales. Antes de que Dell y/o su proveedor de servicios le proporcionen servicio o soporte, usted manifiesta que los sistemas no contienen archivos ni datos ilegales. También manifiesta que posee el copyright o que tiene una licencia para realizar copias de todos los archivos en el sistema y que no tiene ningún dato que podrÃa hacer que Dell fuera responsable de infringir el copyright si dichos archivos fueran copiados por Dell y/o su proveedor de servicios de terceros. Limitación de responsabilidad. DELL NO ACEPTA NINGUNA RESPONSABILIDAD MÃS ALLà DE LAS COMPENSACIONES ESTABLECIDAS EN ESTA GARANTÃA LIMITADA, INCLUYENDO DE FORMA NO EXCLUYENTE CUALQUIER RESPONSABILIDAD POR LA NO DISPONIBILIDAD DEL PRODUCTO PARA SU USO, LA PÉRDIDA DE BENEFICIOS, LA PÉRDIDA DE NEGOCIO O LA PÉRDIDA O CORRUPCIÓN DE DATOS O SOFTWARE, O EL SUMINISTRO DE SERVICIOS Y SOPORTE. EXCEPTO TAL COMO SE PROPORCIONA EXPRESAMENTE EN ESTE DOCUMENTO, DELL NO SERà RESPONSABLE DE NINGÚN DAÑO RESULTANTE, ESPECIAL, INDIRECTO O PUNITIVO, AUNQUE HAYA SIDO AVISADO DE LA POSIBILIDAD DE QUE SE PRODUZCAN DICHOS DAÑOS, NI DE NINGUNA DEMANDA DE TERCEROS. USTED ACEPTA QUE EN CASO DE CUALQUIER RESPONSABILIDAD RELACIONADA CON LA COMPRA DEL PRODUCTO, DELL NO SERà RESPONSABLE DE NINGUNA CANTIDAD DE DAÑOS SUPERIOR A LA CANTIDAD FACTURADA POR EL PRODUCTO APLICABLE. INDEPENDIENTEMENTE DE QUE SE ESTABLEZCA LO CONTRARIO EN ESTE ACUERDO, SE APLICARÃN LAS COMPENSACIONES ESTABLECIDAS EN ESTE ACUERDO AUNQUE DICHAS COMPENSACIONES NO CUMPLAN SU PROPÓSITO ESENCIAL. Ley vigente; Prohibida la reventa o exportación. Usted acepta cumplir todas las leyes y normativas aplicables de los diferentes estados y de los Estados Unidos. Usted acepta y manifiesta que realiza la compra únicamente para su propio uso interno, y no para la reventa o la exportación. Dell tiene términos y condiciones diferentes que rigen la reventa del Producto por terceros y las transacciones fuera de los Estados Unidos. Los términos y condiciones para la reventa se encuentran en: www.dell.com/policy/legal/termsofsale.htm. Ley vigente. LAS PARTES ACEPTAN QUE ESTE ACUERDO, CUALQUIER VENTA QUE SE REALICE BAJO EL MISMO, O CUALQUIER DEMANDA, DISPUTA O CONTROVERSIA (TANTO SI ES BAJO CONTRATO, AGRAVIO, O DE OTRA MANERA, TANTO SI ES PREEXISTENTE, PRESENTE O FUTURO, E INCLUIDO EL DERECHO ESTATUTARIO, EL DERECHO COMÚN Y DEMANDAS EQUITATIVAS) ENTRE EL CLIENTE Y DELL que surjan de o estén relacionadas con este acuerdo, su interpretación, o el incumplimiento, la terminación o la validez del mismo, las relaciones que surjan de este acuerdo, la publicidad de Dell, o cualquier compra relacionada SE REGIRà POR LAS LEYES DEL ESTADO DE TEXAS, INDEPENDIENTEMENTE POSIBLES CONFLICTOS ENTRE LEYES. Arbitraje vinculante. CUALQUIER DEMANDA, DISPUTA O CONTROVERSIA (TANTO SI ES BAJO CONTRATO, AGRAVIO, O DE OTRA MANERA, TANTO SI ES PREEXISTENTE, PRESENTE O FUTURO, E INCLUIDO EL DERECHO ESTATUTARIO, EL DERECHO COMÚN, EL AGRAVIO INTENCIONADO Y DEMANDAS EQUITATIVAS) ENTRE EL CLIENTE Y DELL, sus agentes, empleados, directores, sucesores, cesionarios, afiliados (colectivamente para los propósitos de este párrafo, "Dell") que surjan de o estén relacionados con este Acuerdo, su interpretación, o el incumplimiento, la terminación o la validez del mismo, las relaciones que se produzcan a partir de este Acuerdo (incluido, hasta el máximo permitido por la ley vigente, relaciones con terceros que no son signatarios de este Acuerdo), la publicidad de Dell, o cualquier compra relacionada SE RESOLVERà EXCLUSIVA Y DEFINITIVAMENTE MEDIANTE ARBITRAJE VINCULANTE ADMINISTRADO POR EL FORO DE ARBITRAJE NACIONAL (NAF) bajo su Código de Procedimiento en vigor (disponible en Internet en la página http://www.arb-forum.com, o por teléfono en el número 1-800-474-2371). En el caso de que haya alguna incoherencia o conflicto entre el Código de Procedimiento NAF y este Acuerdo, prevalecerá este Acuerdo. El arbitraje se limitará únicamente a la disputa o controversia entre el cliente y Dell. NI EL CLIENTE NI DELL TENDRÃN DERECHO A UNIR O CONSOLIDAR DEMANDAS POR O CONTRA OTROS CLIENTES, NI ARBITRAR NINGUNA DEMANDA COMO REPRESENTANTE O DEMANDA POPULAR O EN FUNCIÓN DE FISCAL GENERAL PRIVADO. La naturaleza individual (no de clase) de esta cláusula de disputa se dirige a la esencia del acuerdo de arbitraje de las partes, y si se observa que no se puede hacer cumplir, no se implementará toda la cláusula de arbitraje. Esta transacción implica el comercio interestatal y esta cláusula se regirá por la Federal Arbitration Act 9 U.S.C. sección 1-16 (FAA). Cualquier concesión de los arbitradores será definitiva y vinculante para cada una de las partes y se podrá presentar como juicio en cualquier tribunal de jurisdicción competente. Dell será responsable de pagar los gastos del arbitraje Sin embargo, si algún cliente prevalece sobre alguna demanda que puede costear los honorarios de los abogados de la parte que prevalece, o si hay algún acuerdo por escrito para sufragar dichos honorarios, el Arbitrador podrá otorgar los honorarios razonables a la parte que prevalece, bajo los estándares de cambio en los costes que proporciona la ley. De lo contrario, cada parte deberá pagar por sus propios costes y las cuotas de los abogados, si los hubiera. Se puede obtener información y se pueden presentar demandas a la NAF en P.O. Box 50191, Minneapolis, MN 55405.
(REV 3/17/08)
