How They Use Secret Shoppers to Catch Their Team Members Doing the Right Thing If you are looking for great basic meat and potatoes cooking in a casual atmosphere, you can’t do much better than Five Guys Burgers and Fries. While working on a client project, I had the opportunity to learn about the way they operate their restaurants–and how they think about their customers and their employees.  The company launched with a single restaurant in the Washington, DC area in the 1980s and expanded conservatively through the use of 100% company owned outlets until very recently.  The fa... (more)

Unisys President To Keynote Cloud Computing Expo

Cloud computing is an approach to computing that enables organizations to leverage scalable, elastic and secure computing resources as services with the expected results of simplified operations, significant savings in cost and resources and an increase in operational flexibility. With its deep experience and rich technological innovation and capabilities in the enterprise server marketpl... (more)

Andreessen Turns VC

Netscape wunderkind Marc Andreessen, now about to turn a demographically middle-aged 38, has officially turned venture capitalist, a counter-culture move since the dot.com bust trashed the sport. Andreessen and fellow Netscape veteran Ben Horowitz have raised a relatively modest $300 million – which seems to be considered a goodly sum in these dire times – and have set up Andreessen Horow... (more)

Yahoo! Cloud Computing SVP To Keynote Cloud Computing Expo

Yahoo! is investing significantly in Cloud Computing to support the company's global applications and audience of more than 500 million users. Yahoo!'s cloud confronts technical challenges at an almost unprecedented scale - requiring tens of petabytes of storage, tens of thousands of machines, and synchronization across multiple data centers around the globe. Shelton Shugar will describe h... (more)