You should be aware that the N-Gage application is currently susceptible to unexpected terminations. Also, certain problems can only be recovered from by rebooting the device. The following are a list of Known Issues with the pre-release version of the N-Gage application.

 

 

INSTALLATION ISSUES

* Installing the N-Gage application using a USB cable and PC Suite may fail the first time. You may need to try several times in order to successfully install it.

 

* Please restart your device after installing the N-Gage application. If the device is not restarted, you may be unable to start a game.

 

* If you encounter the error "Application can not be installed to the device. Not enough memory available." during PC Suite installation, this means you do not have enough free device memory to begin with. Please free up enough device memory to proceed, or use the Mass Storage / Data Transfer Mode method of installation, described in the Installation Instructions included in the readme.txt file in the .zip and on the Download page.

 

 

* When connecting to the N-Gage network, if, for an unspecified reason, the Primary access point fails, the switch to the Secondary access point will not occur. You must specify a valid Primary access point in order to log in to N-Gage service.

 

* There may be issues when using WAP access points. It is recommended to use WLAN or GPRS Internet access points instead.

 

* If you are using WLAN as an Internet access point, you may encounter an error message regarding defining access points while browsing the Showroom. In order to enable WLAN access points in all parts of the N-Gage application, please follow the steps below:

* After being disconnected from a WLAN network while connected to the N-Gage service, setting a GPRS access point as the Primary access point may result in the message: "Network error may have occurred. Check access point..." The N-Gage application may exit unexpectedly with an error message after subsequent login retries with the newly-set GPRS access point.

 

 

 

* A SIM card must be in your device in order to purchase a game in the Showroom, even when using WLAN as a connection option. This is because a SIM card is required for transactions.

 

* The content of the Showroom may change. It is therefore advisable that you update the Showroom when you enter it for the first time: Select 'Options' and then select 'Update Now'.

 

* When performing the "Update Now" operation in the Showroom for the very first time, the error message "Front page update failed: Error -14" may appear. You may ignore the error message and continue. If the error persists, restart the N-Gage application.

 

* You must specify an access point before attempting to update the Showroom. Otherwise you will encounter the error message "Front page update failed (Error -18)" when attempting to update the Showroom without first specifying an access point. You will encounter the error message "Function not supported (Error -5)" when attempting to download the featured game without first specifying an access point.

 

* The N-Gage application may be suspended when the Multimedia Key is selected during the display of the available license options for purchasing a Trial Game. The Multimedia menu will then be displayed. If you next attempt to use the Games tile in the Multimedia menu to return to the N-Gage application, it will fail. The device Menu Key must be used to suspend the game again and then return to the game.

 

* When you download a game from the Showroom, the N-Gage application may warn you when the data transfer limit is exceeded (the data transfer limit warning can be set in N-Gage Settings and by default is 2MB). When the transfer limit warning is displayed and you try to dismiss the warning, the N-Gage application may become unresponsive to further input. However, the downloading process is usually not interrupted and can be completed successfully. If such a lock-up occurs, a forceful exit from the application may compound the problem. In the situation described above, you should wait until the game is completely downloaded. The N-Gage application should become responsive again after the download is completed.

 

* Do not terminate the N-Gage application using the application task list while a game is being downloaded. If you do so, you may encounter the following error when you attempt to download the game again: "You do not have enough free space on your device for this download. Please delete some files and try again." The only way to resolve this error is by re-installing the N-Gage application.

 

* The Digital Rights Management (DRM) process may not behave properly in some variants of the Nokia N81. In such cases, the trial banner will be displayed even after the game is purchased, and every time you start the game it will retrieve the Activation Code again.

 

* If you uninstall a game from your device and then try to download it from the Showroom again, sometimes the progress bar indicating download progress will not be displayed. Please do not exit the application, since the installation is happening in the background. Eventually you should be prompted to start playing the game.

 

* Receiving phone calls while browsing the Showroom could cause the N-Gage application to become unresponsive.

 

* If you select 'Browse all Game Extras' and then navigate to a game detail page, the Left Soft Key may become unresponsive.

 

* Opening the camera application while playing Space Impact Kappa Base may cause your device to reset unexpectedly.

 

* Exiting Block Breaker Deluxe and immediately returning to the Showroom may cause your device to reset unexpectedly.

 

 

* There are issues in regards to localization. When you have your device set to any language other than English, you may encounter inconsistencies or unusual characters. In-game and application text may not be fully localized in some languages.

 

* If you attempt to use the N-Gage application when the language selected on the device is NOT a supported language, the results are uncertain. It is recommended that you do not set your device to a non-supported language, but if you do so, please report any language issues you encounter while using the N-Gage application.

 

* The Nokia N81 device has been released in country-specific variants. Unfortunately, the pre-release version of the N-Gage application is not currently compatible with the Nokia N81 that was released in China.

 

 

 

* One of the N-Gage online community features is the ability to add a Friend to the My Friends list. However, when one of the two devices which added each other as "Friends" removes a Friend from the list, the following error condition may occur: the Friend removal notification cannot be dismissed and you will be unable to navigate out of the My Friends view. You must restart the N-Gage application.

 

* There are some issues with N-Gage Points. Currently, the information on the local device and the server are not always in synch; the color indicators on the game progress bar are not entirely accurate; the icons for the different point types are incorrect; and, if you create a new Player Name on a device which was previously using a different Player Name, the point totals can become inaccurate.

 

* N-Gage Points, N-Gage Game Rankings, and N-Gage Player Names (created on device) will only be valid for the duration of First Access. Once First Access ends, the N-Gage databases will be reset.

 

* You may receive duplicate messages from a Friend if your Friend is sending you message while you are playing a game.

 

* You might not be able to see your Friend's updated profile icon in your Friends List.

 

* If you do not have anyone in your Friends List, avoid selecting any of the items from the 'Options' menu while on the Friends List screen. This will cause the N-Gage application to close unexpectedly.

 

* If you log in to the N-Gage service and leave your device unattended with your screensaver active, your device may freeze up unexpectedly.

 

* If you have 5MB or less of device memory free, the N-Gage application may close or freeze without warning when running.

 

* If you remove a game using the S60 Applications Manager, and then try to launch that game with the N-Gage application, the application will become frozen. You must then reboot the device, restart the N-Gage application, go to the My Games module, select the game, select 'Options', and from the menu select 'Delete Game." Then reinstall the game.

 

* After you launch the N-Gage application, log in, download and install games, or perform other tasks that leave the device idle for some time, the N-Gage application may stop responding to user inputs. In this situation, you should hold and press the Menu key, then click the N-Gage icon in the task list. This should allow the device to respond to your input again.

 

* If you launch the N-Gage application, log in, install and play games, and then exit the N-Gage application, occasionally the N-Gage icon will still be visible in the Applications folder, indicating that the application is still running, but the N-Gage icon will not appear in the task list. In this case, you should reboot your N81 device.

 

* When the default orientation is landscape, your user interface might end up "stuck" in portrait mode when it should not. This may occur after purchasing the game or entering an Activation Code.  To recover, you can simply change the orientation by using the game's user interface to do so.

 

* Once the N-Gage application is installed, the Discover N-Gage application will be unavailable. The Discover N-Gage game demos will remain visible in your Application Manager, but they will not be visible in the new N-Gage application, nor will they be visible in your device menu as other applications. You will only be able to run the game demos using the Discover N-Gage application. If the N-Gage application is uninstalled, the Discover N-Gage application and the demo games become available again. You may also use the Download! application on your device to replace these game demos in the event you have uninstalled them. But as with the Discover N-Gage application, these game demos are not available while the N-Gage application is installed.

 

* Be sure to back up your N-Gage application and games to a memory card (or mass storage on your device). PC Suite back up/restore may not save all of your game files and possibly require a re-download of the games and application.

 

* You cannot retrieve your password automatically via email, nor will you receive a validation email when you create a Player Name using the pre-release version of the N-Gage application. PLEASE WRITE YOUR PASSWORD DOWN. If you forget your password, you will need to contact a dedicated N-Gage First Access forum moderator for assistance. See the section 'Getting Help', below.

 

* Corrupted graphics might be seen during in-game activation, when switching between games and the N-Gage application or other any other application or device application interaction.