If I wanted to know the most common human FAQs, I’d ask librarians, preachers and 911 operators.
So said Lee Rainie, Director of the Pew Internet & American Life Project, to the assembled masses of the Reference User and Services Association, American Library Association. You can find a copy of his full speech here. [Strangely enough, [...]
Of librarians, preachers and 911 operators….
July 18th, 2007 · 4 Comments · Four pillars
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