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Category: Windows Live
August 14th, 2008
Sinofsky to dish on Windows 7? Wishful thinking
My ZDNet blogging colleague Ed Bott’s headline took me aback when I read it today.
“Sinofsky dishes on Windows 7.”
What?!! Had hell really frozen over while I was at lunch?
I bet that Bott’s headline amused Steven Sinofsky, the head of Windows and Windows Live Engineering, and Jon DeVaan, the head of the Windows Core Operating System Diviion — the coauthors of the new Microsoft-sanctioned Windows 7 blog, as well.
While I think it’s admirable that Microsoft finally plans to start talking in any way at all about the next version of Windows client, I have to admit I’m a tad skeptical about how much or how deeply Sinofsky and DeVaan plan to do so.
With the first Engineering Windows 7 post, dated August 14, we’re already getting a taste of the tone that’s planned for the new blog. From the welcome post:
“In leading up to this blog we have seen a lot of discussion in blogs about what Microsoft might be trying to accomplish by maintaining a little bit more control over the communication around Windows 7 (some might say that this is a significant understatement). We, as a team, definitely learned some lessons about ‘disclosure’ and how we can all too easily get ahead of ourselves in talking about features before our understanding of them is solid. Our intent with Windows 7 and the pre-release communication is to make sure that we have a reasonable degree of confidence in what we talk about when we do talk. Again, top of mind for us is the responsibility we feel to make sure we are not stressing priorities, churning resource allocations, or causing strategic confusion among the tens of thousands of partners and customers who care deeply and have much invested in the evolution of Windows.
“Related to disclosure is the idea of how we make sure not to set expectations around the release that end up disappointing you—features that don’t make it, claims that don’t stick, or support we don’t provide. Starting from the first days of developing Windows 7, we have committed as a team to ‘promise and deliver’. That’s our goal—share with you what we’re going to get done, why we’re doing it, and deliver it with high quality and on time.”
As I’ve stated before: Translucency, not transparency, is the watchword for the Windows 7 disclosure. Dish on Windows 7? I think PR vehicle is more like it.
Windows 7 has been in planning and development for close to two years now, if not longer. I understand that Microsoft wants to try to keep its competitor (it has only one in client operating systems — Apple) off-guard. But what about customers trying to decide whether to upgrade to 7 or wait for Vista Vista or wait for 7 (oops!)? Or partners trying to figure out how they can avoid the incompatibility nightmares that plagued Vista for its first year-plus on the market?
The few times that Sinofsky has spoken publicly about Windows 7, he has not been, to put it nicely, very forthcoming.
As postings on the Windows 7 blog progress I will be the first to admit if I am wrong about Microsoft’s execution. Hey — after a lot of user outcry, the Internet Explorer team started turning that blog from a joke to something that actually conveys useful information.
Here’s to hoping the Windows 7 blog will mark the start of something useful for customers, partners and the Windows enthusiast community.
August 13th, 2008
Windows Live Wave 3: Coming to testers near you soon
The leaks are picking up. Windows Live Wave 3 — the next version of Microsoft’s Windows Live software and services — is finally expected to move into broader beta testing in the coming weeks.
Microsoft is expected to refresh all of its core Windows Live services, plus the common installer, as part of Wave 3. There is a new version of Windows Live Messenger, Windows Live Hotmail, Windows Live Mail, Windows Live Photo Gallery and more that are in the pipeline. Microsoft has hinted that it will be revamping Windows Live Spaces, its blogging/social-networking platform, in a major way as part of the Wave 3 release. In addition, all of the core Windows Live services are expected to get more profile-centric as part of the next wave.
But another reason that Wave 3 is worth watching is because of its ties to Windows 7. As Microsoft Live team members outlined in their Live Wave 3 planning memo a year ago:
“While Windows Live is a service that is available across devices, we know most customers connect to their services on a Windows PC using Internet Explorer. We have a unique opportunity to provide a seamless experience for customers who choose to use our services with Windows and Internet Explorer.
“While we will target a seamless experience on Windows Vista, we will make a bet on the Windows 7 platform and experience, and create the best experience when connected with Windows 7. We will work with the Windows 7 team and be a first and best developer of solutions on the Windows 7 platform.
“Our experiences will be designed so when they are connected to Windows 7 they seamlessly extend the Windows experience, and we will work to follow the Windows 7 style guidelines for applications. We will work with the Internet Explorer 8 team to make sure we deliver an experience that seamlessly extends the browser with our toolbar and other offerings.Search and MSN.”
With Internet Explorer (IE) 8 Beta 2 expected to hit any day now, it will be interesting to see what kinds of features, if any, the next version of IE includes that are related to Windows Live Wave 3. From the planning memo:
“Many customers will use Internet Explorer to connect to our services. We have a unique opportunity to extend the browsing experience for customers using Internet Explorer with our toolbar and additional services that enhance the browsing experience. What scenarios and features will we enable that are unique for customers using Internet Explorer? How should our web-based experience change if the toolbar is installed? How do our services make the browser experience better? “
August 1st, 2008
I say crapware; you say ‘performance enhancer’
Do you consider Microsoft products like Windows Defender antispyware tool and Windows Live OneCare security/management service to be crapware that you don’t want preloaded on your PC, or performance-enhancement tools?
In an e-mail exchange this week with a spokesperson for Microsoft’s OEM unit over what kinds of tweaks Microsoft is encouraging its PC partners to make to provide a better end-to-end user experience, I learned that Microsoft is touting some of its products as de-crapifiers. Specifically, the Redmondians are telling partners and customers that Windows Defender and Windows Live OneCare can be used to clean up their PCs so they run better and faster.
Here is part of the message I received from the Microsoft spokesperson:
“Both Windows Vista and Windows Live OneCare … offer some new innovations to help improve PC performance by making it easier to turn off and remove applications that people don’t use regularly.
“* Windows Vista customers can turn off programs that launch as part of the boot sequence using Windows Defender, which most people think of as spyware protection, but it also helps with PC performance management as outlined here.
“* Windows Live OneCare similarly enables customers to turn off programs with its Start Time Optimizer service. But it takes this one step further by monitoring startup applications and detecting which are infrequently used, presenting that list to the user along with the ability to choose which of those programs to disable. And it does so on an ongoing basis, so the suggestions can change over time based on the customer’s changing usage habits. Further details are here.
“From what we’ve seen with OneCare alone, 80% of customers opt to remove unwanted and unused files when presented with the option, and typically remove about 2 applications per Start Time Optimizer session, though that can vary over time and computer usage.”
Microsoft — trying to be careful not to overstep the boundaries of its influence with PC makers, as outlined in the U.S. by the Consent Decree which resulted from the Department of Justice antitrust case against the company — is encouraging PC makers to make other changes to the way they tweak and ship Windows-preloaded PCs. The goal: Make Windows PCs more Apple-like, in terms of how they work right out of the box.
Do you see the value in products like Defender and OneCare for new PC owners? Or do you consider them to be the same kind of crapware against which users (and some vendors) are fighting back?
July 30th, 2008
Microsoft launches new search home page; refreshes Live Mesh preview
On July 30, Microsoft began rolling out a new home page for Live Search and is making available another update to the test version of its Live Mesh collaboration/synchronization service.
The new Live Search homepage includes background rotating images with “interactive hotspots” embedded in those images that direct users to vertical search results related to that image.
Microsoft is rolling out the new home page over the next 24 hours in the U.S., with other markets to follow “in the future.
From a posting about the new home page on the Live Search team blog:
“Our goal for the home page is to find the best way to enhance users’ sense of discovery, surprise, and delight while balancing engineering realities for a great user experience.
“Extensive user research and exploration of many concepts with our customers pointed us in the direction for this design. We want the page to be a great place to start a search and also to intrigue and inform as well. We think hotspots will help users discover parts of Live Search they might not know while not distracting from the core purpose of the page — searching.
“We think the new design is a great start, but there’s more to come, with lots of interesting directions that we’ll be exploring in our next releases of the home page.”
(As LiveSide.Net noted recently, Microsoft also is working on a redesign of the MSN home page.)
Also on the Live front, Microsoft is delivering some minor fixes to the Live Mesh tech preview build that it first introduced in April, said the company via an e-mail message that went to Live Mesh testers today.
Among the new Live Mesh updates (delivered via Live Mesh software build 0.9.3103.9 and Live Desktop build 0.9.3103.9) are:
Microsoft is close to releasing the Mac client version of the Live Mesh Tech Preview. On July 29, the company accidentally made live the Web page notifying testers of the Mac client’s availability, but subsequently pulled the page down.
When I asked yesterday about the availability of the Live Mesh Mac client, I received this answer from a Microsoft spokeswoman:
“The download page that you reference below was inadvertently posted today, however as noted on the page, Mac support is a critical piece of the Live Mesh service and the team continues to make progress in delivering that functionality. There is minimal support now, but we are not sharing further details on Mac support at this time.”
There’s still no word on when/if Microsoft is going to rebrand Live Search. In my view, until it does, the company can make all the changes in the world to the home page but it won’t matter, as many (I’d say most) potential users still have no idea that Microsoft’s dedicated search site is www.live.com.
July 29th, 2008
Microsoft brings Live Search to cars
On July 28, Microsoft announced availability of what it’s calling “Microsoft Live Search for Devices,” which it is billing the first of “many new services” for cars.
From the company’s press release:
“Live Search for Devices enables partners to develop applications, including local search services, for in-vehicle infotainment. Live Search for Devices will be available for easier implementation in Microsoft’s automotive platforms, Windows Automotive and future releases of Microsoft Auto.”
Windows Automotive, for those not immersed in Microsoft ABU (Automotive Business Unit) speak, is “an automotive-grade open software platform that provides carmakers, suppliers and developers with the building blocks they need to quickly and reliably create a broad range of advanced in-vehicle solutions to meet the growing needs of automotive consumers,” Microsoft’s Web site says. Microsoft Auto, meanwhile, is a “hardware/software reference platform” that provides mobile device integration, speech recognition, and infotainment.
(Elsewhere on the Microsoft Automotive site, the company describes its Microsoft Auto product as “an integrated middleware stack and hardware reference design for a more robust starting point.” It identifies Windows Automotive as technology providing “complete control over the implementation of your device, with a variety of specialized tools to help tune your designs as you develop them.”)
Live Search for Devices is available to car makers immediately, Microsoft said.
So what are some of these other, unnamed services coming from Microsoft for cars? (Xbox Live? IM and e-mail?) And what other kinds of platforms, beyond cars, can make use of Live Search for Devices? I’ve put in a couple of queries with the Redmondians, so stay tuned for more….
July 28th, 2008
Microsoft mashes up multiple natural-user-interface inputs
Publicly and privately, Microsoft officials have been making much of the company’s myriad multi-touch input projects (especially with Windows 7 and Windows Mobile 7). But Microsoft’s view of what the user interface of the future will look like is more complex than that.
Instead of allowing users to interact only with touch or only with speech, Microsoft is working on interfaces that will combine multiple natural-input techniques. At last week’s Financial Analyst Meeting, Microsoft officials showed off a demo of an automated front-desk receptionist, which the company plans to deploy internally later this year. The receptionist will make corporate-shuttle reservations, provide campus information and the like.
(The automated receptionist, it turns out, is one of the fruits of a Microsoft Research effort, known as the “Situated Interaction project.” Microsoft officials are discussing that project at this week’s Research Faculty Summit, according to the agenda for the event, which kicks off on July 28. Other projects upon which the Situated Interaction team is investigating include “multi-participant engagement and dialog models, conversational scene analysis, spatio-temporal trajectory reasoning, and behavioral modeling.”)
Craig Mundie, Microsoft’s Chief Research and Strategy Officer, outlined some of Microsoft’s thinking during his keynote at FAM on July 24. Mundie told Wall Street analysts and press in attendance:
“When people talk about a natural user interface, you know, we talk about handwriting and touch and speech and these things, but this is what a natural user interface is really going to be all about. And it won’t be just your receptionist. I mean, you should be able to come to computers and interact with them in a much more natural way, to ask questions, have them respond to you to do tasks that are valuable to you. And I think this is just the tip of the iceberg, but it’s the first example built in a completely new way using these robotics technologies that we brought to the market two years ago. And so this isn’t really about just programming arms that assemble cars in the factory or making things that run around hospital floors, this is in many ways the beginning of building very complex interactive applications.”
Mundie also showed off during FAM a demo I’ve seen before that combined a variety of natural-interface technologies — everything from facial recognition (which also is expected to find its way into the next version of Windows Live Photo Gallery, by the way), to more spatial recognition. (Guess that explains, at least in part, Microsoft’s recent decision to merge the PhotoSynth photo-stitching team with the Virtual Earth mapping one.)
Mundie referred to the demo as an example of “first life” — which he described as “a mirror world of 3-D that everybody can participate in constructing and maintaining and which gives us a navigational metaphor that’s completely consistent with the world we already live in.”
I have to admit, I am old-school when it comes to interacting with my PCs and devices: I like the keyboard. What about you? What kind of input are you hoping for with cell phones, ultra-light-weight PCs and laptops in the future?
July 24th, 2008
Ozzie foreshadows ‘Zurich,’ Microsoft’s elastic cloud
Microsoft Chief Software Architect Ray Ozzie foreshadowed a couple of still-to-be-released Microsoft’s cloud-developer services during his speech at the company’s annual Financial Analyst Meeting (FAM) on July 24.
Ozzie was careful to avoid codenames or ship dates during his talk for Wall Street analysts and media in Redmond. But it was pretty clear Ozzie was alluding to Microsoft’s plans for its alternatives to Amazon.com’s Elastic Compute Cloud and similar offerings.
Microsoft is known (at least by some of us) to be building a cloud platform atop which it will allow ISVs to build their business applications. That platform is codenamed “Zurich.” Microsoft has described Project Zurich publicly — to the very limited extent done so — an initiative to “extend Microsoft’s .NET application development technologies to the Internet ‘cloud.’â€
“Many software vendors and VARs (value-added resellers) want to move their solutions to the cloud,” Ozzie told FAM attendees. Ozzie also said that Microsoft hoped to build a hosted-developer solution that would appeal not just to commercial vendors, but to open-source companies, as well. Ozzie said Microsoft was developing a solution that would have a “pay-as-you-go” model.
Microsoft fielded a first piece of a hosted developer offering, known as SQL Server Data Services (SSDS) earlier this year. SSDS is considered a competitor to Amazon’s SimpleDB, which Amazon’s Web Services subsidiary of Amazon.com released into public beta in December 2007, and is a complement and adjunct to the company’s Elastic Compute Cloud (EC2) and Simple Storage Service (S3). It allows customers to store, modify and query data hosted in the cloud.
Another related piece of the Zurich/elastic cloud puzzle is Microsoft’s Red Dog, which is the lowest-level operating-system layer that will run on Microsoft’s datacenter servers that will host Zurich hosted apps (best I can tell, with no confirmation from Microsoft.) I believe Ozzie also alluded to Red Dog at FAM, noting that on the back-end infrastructure, Microsoft was looking to provide software that would enable a single server or thousands of PCs spread across geographically dispersed datacenters, to be seen as a single server.
Ozzie told FAM attendees that Microsoft is working on a set of platforms and tools for the cloud transition. “We want to make a programming model leveragable on premise and in the cloud,” Ozzie said.
He noted that “Amazon has done a terrific job” at delivering a hosted solution for developers. “We’ve learned a lot from it.”
Ozzie declined to provide FAM attendees with a delivery date for Zurich, but said “over the course of fiscal ‘09 (which ends on June 30, 2009), you will see the entire strategy rounded out.”
July 24th, 2008
Microsoft to get more ‘Apple-like’ in PC, phone space
Microsoft has long prided itself on its open partner ecosystem and cited it as a key differentiator from Apple, which provides all of the hardware and software for its products.
But that equation may be set to change, based on a somewhat cryptic comment from CEO Steve Ballmer in a note he sent to employees on July 23 about President Kevin Johnson’s surprise departure from the company.
From Ballmer’s e-mail, discussing Microsoft’s priorities for fiscal 2009:
“In the competition between PCs and Macs, we outsell Apple 30-to-1. But there is no doubt that Apple is thriving. Why? Because they are good at providing an experience that is narrow but complete, while our commitment to choice often comes with some compromises to the end-to-end experience. Today, we’re changing the way we work with hardware vendors to ensure that we can provide complete experiences with absolutely no compromises. We’ll do the same with phones–providing choice as we work to create great end-to-end experiences.”
During his kick-off speech at Microsoft’s annual financial analyst meeting (FAM) on July 24 in Redmond — where I’m sitting in the audience right now — Ballmer emphasized that Microsoft wants to ofer users not just more choices with Windows PCs, but “every choice” in pricing and design that Apple offers. He told Wall Street analysts, market research folks and press in attendance that Microsoft is going to increase its spend on marketing, compared to sales, on a per-unit basis in fiscal 2009, as Microsoft currently spends a lot less than Apple does when talking about PCs and phones.
Ballmer didn’t offer specifics in his e-mail to employees or at FAM about how he is planning to change Microsoft’s relationship with its PC and phone maker partners. But he’s the one who will be setting more and more of Microsoft’s Windows direction, based on the shake-up announced on July 23, whereby Microsoft is splitting Windows/Windows Live from its Online Services Business. Microsoft is seeking a new head for OSB but Ballmer is going to be the one running Windows/Windows Live, with input from three of the company’s senior vice presidents.
In the current Windows world, Microsoft is at its OEMs’ whims. Microsoft can and does encourage these partners to build more different kinds of PCs and phones to appeal to both business and consumer customers. Ultimately, however, it has been up to HP, Dell, Lenovo, Samsung, HTC, etc., how they package and price Windows and Windows Mobile systems.
Might Microsoft be tightening up the guidelines it will to which it will require its hardware partners to adhere — particularly in the area of driver compatibility? Could Microsoft force PC makers to stop loading crapware on new machines, in the name of improving users’ out-of-the-box experiences?
I am doubtful we’re going to see Microsoft-developed and -branded PCs and phones. But given that Microsoft makes Xbox gaming consoles and Zune media players, such a move wouldn’t be completely unprecedented.
Beyond launching a new, $300 million marketing campaign expected to be aimed at Apple, what do you expect Microsoft to do to change its relations with PC and phone makers in the coming months? If you were Ballmer, what would you do?
Update: During his presentation as part of FAM, Microsoft Entertainment and Devices Chief Robbie Bach dropped what could be another hint about Microsoft’s changing OEM gameplan. Bach told attendees that Microsoft is very focused on improving the “shopping process when people go to buy new PCs.”
Update No. 2: During the final Q&A session at FAM, when asked by a Wall Street analyst about what he meant by his “changing the way we work with hardware makers” comment, Ballmer said Microsoft is working with its OEMs to “show them additional choices they can make” to make PCs and devices work better. For example, by configuring a laptop one way, boot times can be made faster, Ballmer said. He did note that Microsoft realizes that the Consent Decree with the U.S. Department of Justice, ensures that OEMs can preload any software they want on any machines. But Ballmer said he expects “some OEMs will step up” to make these kinds of changes and improve users’ end-to-end experience with Windows and Windows Mobile systems.
July 23rd, 2008
Microsoft splits its Platforms & Services unit in two
Microsoft announced on July 23 that it is cleaving its Platforms & Services Division in half and the head of the formerly combined unit is leaving the company.
Microsoft is carving up the so-called PSD unit along the natural fault lines. The Windows and Windows Live team will be one unit, run by three senior vice presidents (Steven Sinofsky, Jon DeVaan and Bill Veghte. And the Online Services Business (OSB) will be headed by a new, and as-yet-unnamed senior leader. Microsoft is conducting a search inside and outside the company for that person.
Both of the new, separate divisions (Windows/Windows Live and OSB) are reporting directly to CEO Steve Ballmer.
Kevin Johnson — one of Microsoft’s three presidents and the current head of PSD –Â is leaving the company as part of the restructuring. No date or reason for his departure was provided at the time I posted this blog entry.
Update No. 1: Johnson is going to run Juniper Networks, according to the Wall Street Journal. Still no word if his departure from Microsoft is voluntary or not. (I’m betting the latter.)
In its press release announcing the shake-up, Microsoft highlighted that the two businesses — Windows/Windows Live and Online — are doing well.
The reality is a bit different. Microsoft has been struggling to convince the market that Windows Vista, of which it has sold 180 million copies since launch, isn’t a flop. And the Online Services Business continues to be a sink hole for resources, as Microsoft’s latest financial results indicated.
Today’s announcement has left me wondering about a couple of things:
* Why has Microsoft decided not to appoint a single head of Windows as part of this latest reorg? It sounds like a triumvirate (head of Windows/Live engineering Sinofsky; head of Microsoft’s Core Operating System division DeVaan; and head of Windows/Live marketing Veghte) will run “Platforms.” Why is there no single Windows/Windows Live champion — other than Ballmer himself — and no plans to look for one?
*Â What kind of person is Microsoft seeking to run OSB? Has the company already decided against promoting Brian McAndrews, the former head of aQuantive, into this role? (I hear Microsoft is expecting McAndrews to be a “strong candidate.”)
* How much, if at all, did the Microsoft-Yahoo debacle play into this shake-up?
In the meantime, what’s your take? What’s behind the latest reorg — and will it matter?
July 22nd, 2008
Microsoft hints about new profile-centric Win Live wares
The blogosphere was atwitter (pun intended) over the past day or two about Facebook’s recent revamp designed to make user pages more profile-centric.
But Facebook isn’t the only one going this route. It sounds like Microsoft is going more profile-centric in a couple of different ways with its upcoming Windows Live software and services.
Microsoft recently completed its internal “Milestone 1″ release of its next wave of Windows Live services, according to Brian Hall, General Manager of Windows Live. Microsoft is planning to make the first test bits of software and services for the PC, Web and phone that are part of “Windows Live Wave 3″ available to folks outside the company as part of a private beta later this summer, he said.
Hall declined to provide specifics, but he did note that Microsoft will be “taking advantage of the profile concept with Live” in its next release.
Windows Live Profile already exists as part of Windows Live Spaces, Microsoft’s existing blogging/social-networking platform. I’m not clear whether Microsoft is intending to replace Live Spaces with a more profile-centric platform or just make Live profile more front and center to the next version of Live Spaces.
“There’s lots of opportunity for improvement with Spaces,” Hall said. He noted that the user base of Live Spaces grew quickly, “but the (user) engagement on Spaces compared to other social sites is low.”
It also sounds like, from hints Hall dropped when I chatted with him this week, that the updated Windows Live Profile technology will be more tightly integrated with the next versions of Windows Live Hotmail, Windows Live Messenger and other Windows Live services.
“We’re not creating another social network,” Hall said. “We’re more about fusing the best of our platform” with other Live services, he said.
When Microsoft finally takes the covers off its more profile-centric Live wares, I’ll be curious to see how much the Microsoft Research C2 project — which I likened to Microsoft’s version of FriendFeed — played into the design. Stay tuned.
Meanwhile, speaking of things Live-related, the LiveSide guys noted Microsoft has made available test versions of the mobile portal and Mac clients for Live Mesh, its synchronization and collaboration service. The mobile portal is currently available to testers; the pre-beta Mac version was briefly available, but Microsoft pulled it after LiveSide wrote about it.
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