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August 13th, 2008

A camera is not a weapon – redux

Posted by: David Schlesinger

fadel.jpgI’ve written before  that a camera is not a weapon, that a journalist is not a combatant, that the pen and the sword should not be confused.

Yet the Israel Defense Forces seem to be putting the camera very much in the category of weapon in a report on the death in April of Reuters cameraman Fadel Shana.

I’ve given a quote to our reporters about my disappointment in the report.

That it does state that the death was a “tragedy†does not counteract the fact that it condoned the firing of two deadly shells at people it admitted had not been identified clearly and whose only crime was to put a camera on a tripod.

Said the report: “Two persons were spotted leaving the vehicle, carrying a large black object. The black object was placed on a tripod above a dirt mound, and directed at the tank…. The tank crew reported the spotting to its superiors. The latter authorized firing a tank shell at the characters, in light of the genuine suspicion that the object mounted on the tripod and directed at the tank was an anti-tank missile or mortar, a suspicion consistent with the characteristics of that day’s hostilities…â€

I do understand the stresses of the battlefield.

I do understand that wars are horribly dangerous – Reuters has had close calls in Georgia; colleagues from other organizations have been killed.

I do not understand the deliberate decision to fire on the basis of suspicion and uncertainty.

I wonder how journalists can do their job if doing that job raises such suspicion in the eyes of the Israeli or any other military.

The dangers seem too great.

And yet, the stakes of not reporting a war to the world are too high as well.

“…the tank crew was unable to determine the nature of the object mounted on the tripod and positively identify it as an anti-tank missile, a mortar, or a television camera,†the report said.

To me, killing on the basis of such little certainty makes the death of Fadel Shana much more than just a tragedy.

For a little more investigation, a little more military intelligence, would have shown clearly that he was just a professional doing his job.

And that his camera was a weapon only for the truth.

 Photo:  

Reuters cameraman Fadel Shana looks out of the window at the Reuters office in Gaza City April 4, 2006. Shana, 23, and two other Palestinian civilians were killed on April 16, 2008, in what local residents said was an Israeli air strike in the Gaza Strip. Picture taken April 4, 2006. REUTERS/Don Pessin

July 17th, 2008

Anonymous sources - Reuters rules

Posted by: David Schlesinger

No anonymous sources here!Slate’s Jack Shafer wrote about “Anonymice” and tracked use of anonymous sources in the New York Times, Washington Post and the Wall Street Journal.

Portfolio’s Zubin Jelveh then followed up with a post that included some statistics about Reuters use vs. other news organizations.

In the interest of transparency, I’m posting Reuters basic guidance on sourcing (we also have detailed guidance that expands on the points below):

Sourcing

Accuracy entails honesty in sourcing. Our reputation for that accuracy, and for freedom from bias, rests on the credibility of our sources. A Reuters journalist or camera is always the best source on a witnessed event. A named source is always preferable to an unnamed source. We should never deliberately mislead in our sourcing, quote a source saying one thing on the record and something contradictory on background, or cite sources in the plural when we have only one. Anonymous sources are the weakest sources. …

Here are some handy tips:

Use named sources wherever possible because they are responsible for the information they provide, even though we remain liable for accuracy, balance and legal dangers. Press your sources to go on the record. Reuters will use unnamed sources where necessary when they provide information of market or public interest that is not available on the record. We alone are responsible for the accuracy of such information. When talking to sources, always make sure the ground rules are clear. Take notes and record interviews. Cross-check information wherever possible. Two or more sources are better than one. In assessing information from unnamed sources, weigh the source’s track record, position and motive. Use your common sense. If it sounds wrong, check further. Talk to sources on all sides of a deal, dispute, negotiation or conflict. Be honest in sourcing and in obtaining information. Give as much context and detail as you can about sources, whether named or anonymous, to authenticate information they provide. Be explicit about what you don’t know. Reuters will publish news from a single, anonymous source in exceptional cases, when it is credible information from a trusted source with direct knowledge of the situation. Single-source stories are subject to a special authorisation procedure. A source’s compact is with Reuters, not with the reporter. If asked on legitimate editorial grounds, you are expected to disclose your source to your supervisor. Protecting the confidentiality of sources, by both the reporter and supervisor, is paramount. When doing initiative reporting, try to disprove as well as prove your story. Accuracy always comes first. It’s better to be late than wrong. Before pushing the button, think how you would withstand a challenge or a denial. Know your sources well. Consider carefully if the person you are communicating with is an imposter. Sources can provide information by whatever means available - telephone, in person, email, instant messaging, text message. But be aware that any communication can be interfered with. Reuters will stand by a reporter who has followed the sourcing guidelines and the proper approval procedures.

We don’t always get it right. There are times we should have pressed harder to get a source to go on the record with his or her name; there are times when we should have spiked (thrown away) a story because the sourcing wasn’t totally up to our standards.

But I think the record of our 2,500 journalists is on balance a good one: we use anonymous sources judiciously and in the interest of getting important stories. In the end it’s what you, our readers, think that matters - you’re the ultimate arbiter of our credibility.

 (photo credit: Journalists wait outside the Lenval Hospital where U.S. actress Angelina Jolie gave birth to twins in Nice, southern France, July 13, 2008. REUTERS/Chris Serrano)

June 16th, 2008

A camera is not a weapon

Posted by: David Schlesinger

[image]The Biblical image of alchemy is powerful:They will beat their swords into plowshares and their spears into pruning hooks.

Yet, once again, the alchemy went the wrong way: a soldier mistook a camera for a weapon, fired his real weapon, and a journalist was killed.

Fadel Shana, 24, filming an Israeli tank in the Gaza Strip was killed by that very tank on April 16.

Two months later, there are still no satisfactory answers.

What about his camera could have been confused for a weapon?

What about his “Press”-emblazoned car or flak jacket was ambiguous?

What about his peaceful actions filming a news story could possibly have seemed aggressive?

What motivated the tank commander to fire thousands of flechettes, sharp and deadly steel darts, before positively identifying his target and without warning?

Answers to these questions are important. They are important for Fadel Shana’s family and colleagues; they are important for justice; they are important to save the lives of journalists in the future; they are important for all of us who rely upon journalists in places, near and far, safe and unsafe, to bring us the stories that let us know what is really happening in the world.

A television camera is not a weapon; it is a potent tool for truth. A pen is not a sword; its blade separates truth and fiction and empowers readers to judge their world. A journalist is not a combatant; a journalist is an agent for exposing the facts and giving the world needed transparency.

These truths hold in the corridors of Congress; these truths hold in the banking halls of London’s City; these truths must hold on the battlefields from Baghdad to Gaza as well.

The world needs to know. The world’s citizens need to know. And if journalists are killed while doing their job or for doing their job, the world loses a bit of its brightness and transparency, and the truth will be hidden.

The Israel Defense Forces issued a welcome statement immediately after Fadel Shana was killed, saying: “The IDF wishes to emphasize that unlike terrorist organizations not only does not it deliberately target uninvolved civilians; it also uses means to avoid such incidents.”

The best way to ensure these ideals to be realized would be for the IDF and other military to work intimately with news organizations so tragedies like that of Fadel Shana’s death won’t happen again.

A military that has sophisticated intelligence and identification methods can learn to tell a camera from a gun. A military that works hard to prevent deaths of its own by friendly fire can learn to investigate vehicles and garments clearly marked as “Press”. A military that seeks to save “uninvolved civilians” can use restraint with the firing of shells filled with indiscriminate, deadly darts.

And governments and military that understand the role of the press in serving society’s need for truth must learn better to respect the lives of journalists working for that purpose.

June 6th, 2008

Has Video Killed the Blogging Star?

Posted by: Mark Jones

Social Media InfluenceThis was the title of a panel I joined at the Social Media Influence event earlier this week in London. It was a slightly tongue-in-cheek question from Matthew Yeomans, one of the conference’s organisers, but interesting because it touches on a number of current trends — the phenomenal rise of video usage on the Web, the success of user-generated video sites and the impression that, perhaps, blogging has become a bit passe. Just this week we’ve seen a new study show that online video consumption has nearly doubled in the past year while new social video services are growing very quickly and Youtube recently appointed a citizen video news editor.

This was the full brief:

Okay, we’re joking…..sort of. But be it video-snacking, YouTube resumes, digital video activism or live-streaming to the web from your mobile phone, the world of Web 2.0 is being driven by the moving image. This panel will examine the role video is playing in shaping communication techniques within companies as well as helping reach new consumer audiences.

In a way the event answered the question itself. One of the participants, the BBC’s Robin Hamman, who I had thought was going to be on the panel instead streamed the proceedings live via his mobile phone to Qik where it is now archived. So now I’m thinking why blog about the event when you can see the whole thing on Qik? And, in my case, why write a note to my boss when I can just point him to the full recording and (slightly scary thought) he can make up his own mind on how it went?

 

In preparing for the event I did a couple of things. First, I thought about my professional experience within Reuters. We’ve got perhaps a couple of hundred journalists blogging on a regular basis but just a handful video blogging. That’s partly because video is still a bit tricky while blogging is relatively easy since, in essence, it’s just a text-based content management system and nearly all our journalists are writing on a very regular basis.

But that’s the view from a mainstream media organisation. What’s the picture in the blogging world? I asked a number of people in the Global Voices blogging network for a perspective. These are people who live and breathe blogging. They deal with the realities of handling content using social media day in, day out and from the four corners of the globe. I thought their answers gave the topic a deeper perspective that I struggled to get across to the London audience.

…there’s definitely lots going on with video, but I firmly believe most people spend so much time in their pyjamas they won’t want to be on video most of the time they spend online. It’s hard enough to get people to use their own names in discussion forms, blog and article comments.Someone sent us a link to this Wordpress plugin the other day that allows people to make comments in blogs with videos. It’s kind of neat and perhaps the kind of thing we’ll be seeing more of soon. It’s complimentary to the Web 2.0 activity that already exists rather than something that replaces it. Personally, I think we’re more likely to see video, still photos, and text mingling more effortlessly on the web, rather than a situation where moving images dominate. The multi-media experience is much more effective for interactive story-telling. Text is just too effective and easy to lose the battle.

Solana Larsen

I think the idea that the world of web 2.0 is being *driven* by the moving image is debatable, especially given the dominance of microblogging platforms like Twitter that are primarily text based. Nor is video as immediately “social” as text. Which is not to say that it’s not an important ingredient in the mix.

I think that as more individuals become versed in multiple forms of media we’re probably going to see them mixing them and harnessing them for various purposes at different times. Online video can be of immense value, nevertheless, in the places where television continues to be very effective - ie in live coverage. Bandwidth and service constraints notwithstanding, the day a live streaming service like Qik is deployed beyond US borders it going to be revolutionary. And unlike TV, this content is instantly archived.

And of course, and perhaps obviously, the existence of cell phone and other small digital video cameras has completely changed the game in terms of security and privacy, both for better (police torture videos in Egypt) and for worse (videos featuring schoolgirls in Trinidad having sex). I was thinking just the other day how difficult it used to be to take photographs in airports, in many of which I think it’s still illegal to do so.

Georgia Popplewell

“As long as connectivity speeds are an issue, videos will continue being food for few. I´m hoping that web 3.0 will make it easier to tag online videos and search them, but so far it is mostly manual labor: sitting through dozens of videos trying to find the ones that have useful tidbits of information. So in countries where connectivity is slow, watching videos online can be torturous at worst and annoying at best. I spend most of my time looking at icons that remind me that the video is still loading, so I know firsthand it can get frustrating. Likewise with uploading content when one has an intermittent connection. Uploading and viewing video has tech requirements that blogging in text doesn´t, so I don´t think it will substitute blogs anytime soon, they will continue growing in tandem, complimenting the other’s content. As long as we depend on typed tagging for videos, videos will still depend very heavily on written context.”

Juliana Rincon

Instead of writing this I could have recorded a two minute ‘piece to camera’ (will we start calling these items ‘pieces to mobile’?) and uploaded it to a social media platform. I haven’t done that because I just don’t think I’d have been able to tell the story as well. I like the flexibility that blogging gives me. I’ve got video here, I’ve been able to link to underlying sources, I’ve been able to use all the media there is. And very quickly.This feels like genuine multimedia production that plays to each medium’s strengths. I just can’t see video alone eclipsing this ability to weave media strands together.

Picture credit: Social Media Influence

April 29th, 2008

Where news happens… or, more accurately, where news is reported from

Posted by: David Schlesinger

U.S. News Map

Recently this map, which shows how the picture of the US gets distorted if states are sized according to how much news they generate, attracted my attention.

Originally credited to Science News magazine, it appeared in the blog Strange Maps and then was picked up in Adrian Monck’s journalism blog. It is based on an analysis of 72,000 wire-service news stories from 1994 to 1998 and shows how reporting on the government out of Washington, DC and on events in the northeast of the country dominate the news agenda.

I thought it would be interesting to share how the Reuters News map of the world looks. With 190 bureaus around the world we are hugely global, but the bulk of the news by volume that we put out is indeed about the G8 countries and the key emerging markets.

Reuters News MapThere are stories everywhere, but the news agenda is always a balance between the push of what journalists think is important and the pull of what you, the readers, want to know about.

Important stories from under-reported countries sometimes take a very long time to get the attention of journalists and then of the public.

It is our job as journalists and editors to make sure that we’re there to cover the news, wherever it may happen. Beyond that, we have a responsibility to ensure stories that deserve attention actually get it.

We do that with good writing; we do that with the quality of our sources; we do that by making the connections that show why something is important.

Let’s work together to make sure the long tail of news really works to illuminate all parts of our world.

April 24th, 2008

Keeping the emotion out of it

Posted by: David Schlesinger

das-180.jpgThere is no question that news is emotional.   

News is about real people, real issues, real money and real lives.

News is about history, and about how history - and different views of history - impact the present.

Readers of news services, including those of Reuters News, have strong views and often emotional views about how we cover stories that either directly affect their lives or their emotions.Every year brings to the headlines stories that have the power to stir bitter feelings.

Our job as journalists is to keep the emotion out of it, to strive for objectivity, to strive to be free from bias, to strive to tell the story as it is.

This year one important story that has polarized readers has been Tibet and the violence there involving Tibetans, ethnic Chinese and the Chinese authorities.

Our job as journalists is not to take sides. Our job is not to say who is right and who is wrong. Our job is to report as quickly, clearly and accurately as possible so that readers can make up their own minds and to let the facts - and the protagonists - speak for themselves.

This is particularly difficult in a story like Tibet were we have been restricted from reporting as freely as we believe is necessary. Our reporting has had to rely on sources, eyewitnesses, official accounts and documentary evidence.

Where we cannot count bodies ourselves, we must report on conflicting accounts of casualties. Where we cannot observe events ourselves, we must evaluate and triangulate eyewitness reports.

Our China bureau is staffed with men and women with expertise in the region who, like all the journalists in Reuters News, subscribe to the Trust Principles that bind all of Thomson Reuters and that ensure we report the news independently, accurately and free from bias.

  REUTERS photo by Stefan Wermuth  

April 17th, 2008

Day One of the new Reuters News

Posted by: David Schlesinger

David SchlesingerThis is Day One of the new Reuters News, a news organization that is part of Thomson Reuters, the company formed when two great leaders of news and information came together.

As Editor-in-Chief, I want to assure you that the Reuters News you will see will maintain its commitment to independent, trustworthy, useful news; news that is free from bias and filled with the insight you need.

That’s the excellence that saw us recently win, among other awards, a Pulitzer Prize for spot photography and a Society of American Business Editors and Writers award for commentary.

Over the next weeks and months, we will combine the best from the old Reuters news and from Thomson Financial news; we’ll be bringing together people and services. Most of the difference will be seen immediately on our desktop products for financial professionals, but over time I’m sure you’ll see new bylines and data on our Reuters Media consumer-facing sites as well.

My commitment is for Reuters News to be the global, insightful and innovative powerhouse you want to serve your news needs in words, pictures and video. There are more than two and a half thousand professional journalists around the world backing up my words with their actions every minute of every day of the year.

David Schlesinger is Editor-in-Chief,
Reuters News, Thomson Reuters

April 16th, 2008

Reuters cameraman killed in Gaza

Posted by: Reuters Staff

(Note: Reuters Editor-in-Chief David Schlesinger sent this note to all Reuters journalists today after cameraman Fadel Shana was killed along with two civilians in the Gaza Strip. Full story here)

I’m very sorry to report that 23-year-old Reuters cameraman Fadel Shana was killed on Wednesday in what appeared to be an Israeli air strike in the Gaza Strip.

Our hearts obviously go out to his family, as we mourn another loss in our journalistic family. Our thoughts are with his colleagues in Israel and in Gaza who must go on repshana_2.jpgorting even when surrounded by tragedy.

I’ve called for an immediate and complete investigation into the incident. We know, of course, that journalism is a dangerous business. We know, of course, that we rush into danger when others rush away. We know, of course, that accidents happen.

But I also believe sincerely and absolutely that all of us — news organizations, governments and the military — have an obligation to make reporting safer and to take the utmost care when professional journalists are doing fadel_shana.jpgtheir jobs.

It is, of course, striking that this tragedy occurred on the last day for Reuters as it has been and the day before Thomson Reuters begins as a news and information power in the world. I can but reflect on our more than a century and a half of bravery and sacrifice in the service of the news, and to vow that Reuters news in the new company will forge a new tradition, building on the old, that we can all be incredibly proud of.

April 12th, 2008

Blogging Iran: Politics and Poetry

Posted by: Mark Jones

Blogging is big in Iran. We already knew that from Technorati statistics on the prevalence of Farsi language blogs on the Web. But now comes a fascinating insight into what all those bloggers are blogging about.

This is what the Iranian blogosphere looks like, according to John Kelly - a Columbia University academic who isn’t joking when he tells audiences he thinks there isn’t a human phenomenon that can’t be reduced to a series of coloured dots.

picture-7.png

Each dot represents a blog , and the bigger the dot the greater the number of links being made to that blog.

I’m surprised by the size of the conservative politics blogosphere and of the neighbouring religious blogosphere, which are jointly around the same size as the secular and reformist blogospheres.

Most surprising, however, is the equally large poetry blogosphere in the upper left hand quadrant.

John previewed this recently published research at the Media:Republic gathering in Los Angeles last month. And it was the size of the poetry blogosphere that got participants talking — I think most of the American and British participants felt slightly awed that Iranians were using the Web to create art on such a scale.

Some suggested that poetry had a long track record of morphing into radical politics. Someone else said they knew of U.S. groups looking at funding Iranian poetry bloggers as agents of change. At the time this sounded a bit fanciful to me. But thinking about it, history is littered with poets getting their hands dirty in politics, and John Kelly’s image makes the proximity of poetry and political reform blogospheres extremely clear.

April 4th, 2008

More questions than answers

Posted by: Mark Jones

Media:Republic logoI was invited to a gathering of activists, academics and media practitioners by the Berkman Centre’s Media:Republic program in LA last weekend. Exhilarating to be in such exalted company but depressing to find them so anxious about the future of political engagement and so negative about big Media’s future.

The context of the meeting was to establish what we don’t understand about the emerging media landscape in order to inform the direction of future research programmes.

So, in the spirit of Donald Rumsfeld, what do we know that we don’t know?

How distributed can the production of meaning be?
An academic question from John Zittrain of Berkman but very much with real world concerns in mind. He’s worried about where the atomisation of media consumption and production will take society. In an elitist world, one in which communication channels (including media) are controlled by the few, then it is relatively easy to see how the politics of consensus and compromise can be pursued. But many felt that the new social technologies were creating new silos, reducing the quality of public discourse, accelerating disengagement from politics and, possibly, creatng the conditions for extremist politics.

How can we get the public to eat their broccoli?
Traditionally, nearly all media has followed a public service remit to some degree and mixed content with public policy relevance with the really popular stuff. So you get a smattering of Darfur in a diet of domestic news, celebrity and sports. But that only works when publishers control the medium.

I know I wasn’t the only one to squirm as David Weinberger, co-author of the seminal Cluetrain Manifesto, described how increasingly anachronistic the Big Media model of editors deciding what it was appropriate for readers to read was beginning to seem. What seemed to worry this group more than anything else was that if consumers control their ‘DailyMe’ — a personalised news service — then how will the public service stuff get through?

Gary Kebbel of the Knight Foundation gave some great context when he said, “More and more people are sharing experiences. That means there are fewer shared experiences. Journalism has prospered for centuries because it created shared experiences that I will call community.” He thought that journalists would prosper if they used new social technology to rebuild shared experiences.

What is the future for journalists?

The most interesting exchange I heard came in a session on the nature of journalism in 2013, in which Global Voices’ Solana Larson suggested that the BBC’s model of parachuting in white men to cover the rest of the world was looking increasingly anachronistic . She predicted that by 2013 that there would be no foreign correspondents in the sense of outsiders coming to make sense of a foreign country.

Richard Sambrook, Global Head of BBC News , rather disarmingly agreed, saying the future would be all about ‘authenticity’ — a notion that seemed to underpin much of the event’s discussions but not a word that I ever heard repeated.

At the same time there was a feeling that citizen media hadn’t really delivered on its promise of a couple of years ago. Ethan Zuckerman , a Berkman fellow and co-founder of Global Voices, who probably knows more about this than anyone else, summarized the situation as one in which bloggers took their cue from mainstream media and added that this was a global phenomenom not just true of the States.

Despite pessimism about Big Media’s future and the pefrormance of Citizen Media, a straw poll of those present showed near unanimity in the view that the future was bright for journalism. So how do you square this circle? There wasn’t a huge amount of discussion but the notion of ‘networked journalism’ with professionals working closely with amateurs and experts was one that was mentioned. And when someone said that the most interesting presentations of the meeting — BBC, Global Voices and ProPublica — were all from non-profit organisations, there was much sage nodding.

Is there a conflict between personalised online experiences and privacy?

Manuel Castells of the University of Southern California gave a much discussed speech in which he questioned whether our freedom was being commoditised in the sense that by giving service providers details of ourselves we get more personalised and therefore more useful services but we give up a certain amount of privacy.

Obviously, Facebook has brought these concerns to the fore. But there are myriad ways in which personal data is being captured and used (and sold). How long would it be before just using the phone would mean being subjected to a personalised 30 second advert, asked one speaker? (It’s already happening with one UK mobile phone carrier apparently.)

Public sector bias?

At times the lofty academic analysis left me feeling bamboozled but I found comfort in social media in the form of other participants’ Twitter and chatroom messages as they swapped virtual notes on what they liked and what confused them.

And now, several days later and after reviewing some of the more thoughtful blogs compiled by Media:Republic, I’m struck by the analysis of two fellow London-based attendees who both detected a defeatist attitude amongst the U.S. participants about the ability for commercial media to compete in this new world.

Neil McIntosh of the Guardian looked at the Los Angeles Times and wondered whether its failure to use the kind of presentational tricks used by European media to make news more palatable might be one explanation for its problems. Charlie Beckett of the thinktank Polis thinks an era of super-competition requires a smarter approach from mainstream media and advocates ‘networked journalism’ — the blending of professionals and amateurs/experts — to herald a more participatory form of journalism.

I like my compatriots’ optimism. I still worry that what I think is ‘good’ will turn out to be uneconomic in this new world.


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