Fighting rumors by publicizing them in vivid, high-profile locations is, to say the least, a surprising tactic. It’s hard to imagine someone victimized by workplace rumors summarizing them and posting them on the lunchroom wall. The conventional wisdom about rumors is to take the high road and not respond. When John McCain, during the 2000 Republican primaries, was plagued with rumors that he had fathered an illegitimate child, for the most part he opted not to engage with them at all. Why would anyone want to broadcast negative claims about themselves?

And yet new research into the science of rumors suggests Obama’s approach may be a sounder strategy - and the reasons why it makes sense suggest that we misunderstand both how rumors work and why they exist.

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People are rather specific about which rumors they share, and with whom, researchers have found: They tend to spread rumors to warn friends of potential trouble, or otherwise help them, while remaining mum if it would be harmful to spread a given rumor in a certain context or to a certain person.

It’s not just altruism: Rumors can build status for the person who spreads them. The psychologists John L. Shelton and Raymond S. Sanders, in documenting the impact of a murder of an undergraduate on the Ohio State University campus in 1972 on the student body, found that those with access to “inside information” about the crime and the administration’s response were instantly granted higher social status. So simply possessing - or being seen as possessing - potentially useful information can serve in and of itself as a motivation to spread rumors.

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Other than denying a rumor that’s true, perhaps the biggest mistake one can make, DiFonzo and other researchers say, is to adopt a “no comment” policy: Numerous studies have shown that rumors thrive in environments of uncertainty. Considering that rumors often represent a real attempt to get at the truth, the best way to fight them is to address them in as comprehensive a manner as possible.

Anthony Pratkanis, a psychologist at the University of California, Santa Cruz, who studies persuasion and propaganda, says that an effective rebuttal will be more than a denial - it will create a new truth, including an explanation of why the rumor exists and who is benefiting from it.

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