Conversation Feeds
Tuesday, December 5th, 2006A couple of weeks back, I was having a chat with Max, one of our new developers. We were discussing improvements that could be made to the “My Conversations” page, and the conversation drifted towards RSS feeds (well, feeds in general). I started thinking about how feeds could be made more useful for conversations (because, frankly, I don’t know about you, but I have a lot of trouble following conversations through feeds). I’d like to share some of my thoughts with you, and you can let me know what yours are.
Now, if you keep that in mind, you’ll understand that feeds are pretty adequate for following:
They are not the ideal solution for following multiple conversations simultaneously.
However, the very reason one would want to subscribe to conversation, usually, is because there is more than one to follow. (If you’re just having one conversation, or read only one blog, subscribing becomes less useful.)
So, how could we organise comment/conversation feeds to make them more usable?
The main problem I have with multiple conversation feeds is that the conversations are all mixed up. Unless I check the feed very frequently and have all the ongoing conversations present in my mind, and they’re not too busy, the main function of the feed will be to let me know which conversations have been updated, and give me a handy link to go and check them out on the original webpage.
I think a conversation feed should do more than that. Here’s how I, as a user, would like to see the conversations I’m following.
Obviously, this can’t be done with a traditional RSS/atom implementation. You need something somewhere to count the new comments, distribute them into their respective conversations, and package it all neatly. This is where I see a service like coComment step in.
Do you think that presenting conversation feeds in this way would make them more useful for you? What other ideas would you have?
I’d like to stress that this is just my personal thinking. We’re not planning to replace the current coComment feeds by this system (and if that were to happen, we’d leave the “traditional” ones in too, I’m certain).
So. How would you like to read your conversation feeds?

